About the role

Zoom is looking for a Senior Commercial Counsel (Channel) to join our award-winning and dynamic-legal team. This role has a focus on strategic partnerships (especially telecommunications service providers and carriers), channel programs/incentives and channel agreements. It is an exciting opportunity for an attorney who thrives in a quick, collaborative environment. This role will navigate Zoom's shift to a channel-first strategy, driving strategic deals and supporting cutting-edge innovation. This position reports to Associate General Counsel, Commercial (Channel).

What you can expect

As Senior Commercial Counsel (Channel), you will serve as a trusted advisor to Zoom’s Channel and Partner teams, supporting our global partner ecosystem. You will also advise Zoom's Strategy/Business Development Organization. You will lead legal support for Zoom’s Service Provider partner programs, this includes drafting, reviewing and negotiating a wide range of channel and strategic partnership agreements. This role requires a leadership presence and a mix of legal acumen, business judgment, and the ability to work cross-functionally.

Responsibilities

• Reviewing, drafting, and negotiating a variety of commercial agreements. Agreements include master partner agreements, SaaS channel agreements (reseller and distribution agreements), referral and alliance agreements, data processing addenda and agreements, and professional services agreements. In addition to, statements of work, service schedules, support and service level terms, and other legal documentation.

• Supporting and negotiating strategic partnerships with telecommunications service providers, carriers, and managed service providers (MSPs), including carrier resale and network-integrated offerings.

• Reviewing and assisting in maintenance of Zoom’s partner program terms to ensure they are clear, scalable, and enforceable (E.g., program guides, participation agreements, and incentives - especially those for Service Providers).

• Providing practical guidance to business teams on interpreting and applying program terms, including dispute resolution and enforcement scenarios.

• Working cross-functionally to draft terms for new products and services for channel adoption.

• Creating and maintaining playbooks, templates, and contract workflows to drive efficiency and consistency across the partner ecosystem.

What we’re looking for

• JD from an accredited law school and active membership in at least one US state bar.

• 12+ years commercial transactions experience (which may be a combination of law firm and in-house legal department experience).

• Experience advising on or negotiating agreements with telecommunications service providers and carriers, including carrier resale or network-enabled SaaS offerings.

• Experience with partner program terms, policies, and guides. Familiarity with channel and partner agreements (reseller, distributor, referral, etc.).

• Business judgment and ability to balance legal risk with business objectives.

• Excellent communication skills, with a focus on building relationships and delivering practical, actionable advice.

• Ability to manage multiple priorities in an evolving, dynamic environment.

• Experience supporting SaaS or cloud organizations and related revenue recognition concepts and issues.

• Highly responsive with a service-oriented attitude with the ability to give succinct, commercially-driven legal advice.

• Works well independently and in a multidisciplinary team environment with good organizational and interpersonal skills.

• Excellent work ethic and ability to multi-task, prioritize, and follow-through on numerous projects.

• Sense of humor and ability to empathize and resolve conflicts.

• Prior in-house experience at a SaaS, technology, or communications company.

• Experience supporting partnerships with global or regional telecommunications carriers or service providers.

• Familiarity with carrier-specific commercial, regulatory, and operational considerations (e.g., SLAs, service credits, regulatory flow-downs, network dependencies).

• Knowledge of privacy, antitrust, competition law, and channel compliance considerations.

• Experience with artificial intelligence concepts, contract provisions, and counseling.

This is a hybrid position based out of Zoom US offices in Denver CO, San Jose CA or Seattle WA.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.