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What you can expect

Join the Zoom AI Vertical team to help advance AI-powered enterprise solutions starting with Zoom Revenue Accelerator, our intelligent sales platform. You will collaborate closely with teams from AI, Meeting, Phone, Big data, Data Engineering, and Cloud to build business features of Zoom products. The ideal candidate will majorly focus on backend development, data access, and extensive integration with AI capabilities.

About the Team

We are an AI/ML application engineering team building advanced products and enterprise platforms for sales, contact centers, training, and management. We are seeking a Software Engineer (SWE) to design, develop, and maintain end-to-end systems that power AI-driven features. Our products have extensive developments based on AI/ML features, LLM, GenAI, ASR, and image processing, etc. These products are highly user-facing, friendly and robust web based applications. The team has the hybrid work style that is either remote or in person. The team members are mainly located in the US. There are wide team collaborations acrossing US and Asia.

Responsibilities

• Collaborate with cross-functional teams to define, design, implement, and deliver new features and innovative applications.

• Ensure system reliability, performance, quality, and security across distributed environments.

• Participate in code reviews, testing, and debugging throughout the full development cycle; maintain scalable services.

• Develop and optimize backend services and databases to ensure high performance and responsiveness to front-end requests.

• Document code, algorithms, and technical processes for both internal and external reference.

What we’re looking for

• Master’s (or above) in Computer Science, Software Engineering, or related fields. 3+ years (or equivalent experience) of hands-on skills in backend development, web technologies, cloud platforms, and data pipeline management.

• Have proficiency in programming languages in Java, Python, etc.

• Possess familiarity with cloud services, database management, and web technologies

• Show experience with RDBMS, such as MySQL, NoSQL. Knowledgeable of CRM or ERP. Familiarity with CRM systems such as Salesforce, Outreach.

• Demonstrate experience of designing APIs, database schemas, and microservices to power a sophisticated user-facing product.

• Have experience with AI/ML applications, integrations and prompt engineering.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.