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Sr. Technical Product Marketing Manager



Marketing & Communications, IT, Product
United States · Remote
Posted on Sunday, November 19, 2023

We are hiring a Senior Technical Product Marketing Manager to lead our marketing demo and product representation strategy focused on marketing and sales content. This is a U.S. remote, individual contributor role with no direct reports.

About the Role:
The person hired into the role will define, develop and implement dynamic demonstrations, compelling videos, and thought-provoking technical content that bring Zoom’s product, solutions, and industry use cases to life. They will bring a strategic mindset, technology expertise, and demo/storytelling experience. In this role you will work with stakeholders across Business Development, Sales, PMM, PM, Marketing, and Enablement to spearhead Zoom’s Future of Work strategy including a focus on lines of business, personas, and both horizontal and vertical solutions globally. Do you love problem solving, storytelling, building the message, and driving tangible impact? Are you motivated by an ecosystem that drives shared success? And are you creative, data driven, and have a bias for action? If you said yes, then Zoom could be the place for you!

What you’ll do:

  • Translate technical aspects of Zoom into engaging narratives across SMB, MM, and Enterprise Segments

  • Work closely with cross-functional teams (marketing, brand, sales, product, product marketing, solution engineering, business development, customer advocacy, etc) to create a standard demo process for assets including, but not limited to:

    • Guided Tours (website)

    • Keynote demos

    • Click-Through Demonstrations (for Presentations)

    • Demo videos

    • Day-in-the-Life and Use Case Videos

  • Create standardized demo kit and repository to showcase Zoom capabilities ensuring consistency, scale, and access for stakeholder teams across the company.

  • Work with enablement teams to develop training materials that educate and prepare distribution teams to position Zoom solutions in market

  • Identify hardware, software, integration, and industry partners to make comprehensive use cases and experiences for lines of business, verticals, and other market opportunities

  • Align with Executive Briefing Center Team, Events Teams, and PR Teams to ensure demos/videos are leveraged in customer presentations, industry showcases, and media interviews

  • Report and track usage, views, pipeline/opportunities, and other key metrics to quantify impact and influence

  • Identify potential product improvements and work with product teams to consider them

  • Analyze customer feedback and incorporate it into our strategy accordingly

About You:

  • 7+ years of professional experience in product marketing, solution engineering, demo design, or similar type role.

  • Creative, high energy, “can do” approach to demo’s and marketing.

  • Demonstrated understanding of SaaS and the unified communications industry (incl. but not limited to hardware partners, developers, security, etc.) and industries’ best practices in the competitive space.

  • Previous success creating dynamic, differentiated, and visually appealing product demos, demo videos, and sales assets

  • Strategic thinker with a high attention to detail.

  • Proactive with a bias for action.

  • Proficiency in Figma, Adobe, or other design software.

  • Bachelor’s degree or relevant work experience required.

  • Customer-facing experience is a plus.

Salary Range or On Target Earnings:





In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.