Get introduced to vetted companies that are still hiring

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first, global team headquartered in Silicon Valley. Our hybrid workforce is spread across Europe, the United States, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.

What we are looking for
The Professional Services team is on a mission to build an easy-to-use solution based on industry best practices and customer requests. We are looking for a Project Manager to manage the schedule, define the deliverables and mitigate any project risks. This role ensures that we deliver an on-time, high quality end solution that meets the client requirements.

Ideally you have demonstrated an excellent track record for updating the client on a regular basis and working with the internal team to ensure progress is as planned and the schedule is on-time. You are the main point of contact both externally and internally for the duration of the implementation. You should be a highly organized, customer friendly, detail-oriented person. Project Managers who thrive in an agile, collaborative, global environment and love working with the best in class should apply.

Where you are located
Anywhere in North America; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).

Role Responsibilities

• Manage and build senior customer stakeholder relationships across the full implementation lifecycle (kickoff through hypercare), including executive-level communications and escalations.
• Provide structured status updates and governance: own RAID log, run steering cadence, manage escalations, and control change requests through documented impact analysis and approvals.
• Translate business needs into clear requirements and acceptance criteria; build and maintain an integrated, dependency-based project plan (critical path, resourcing, milestones) and proactively surface risks.
• Lead end-to-end solution implementation for complex, multi-workstream enterprise programs, accountable for scope/schedule delivery and go-live readiness.
• Partner tightly with Solution Architects, Engineering, QA, and Customer Success to drive cross-team execution; act as the single accountable point of contact for delivery decisions and tradeoffs.
• Work cross-functionally daily to remove blockers, mitigate risks, and manage release readiness using formal delivery mechanisms (RAID/RACI, change control, cutover plans).

Role Requirements

• 15+ years leading client-facing enterprise software implementations with direct ownership of scope, schedule, and change control for complex deployments.
• Bachelor’s Degree (preferably computer science or engineering).
• Demonstrated technical fluency across enterprise integrations (APIs/middleware), workflows, and databases (data mapping/migration concepts) sufficient to lead discovery and challenge solution approaches.
• Proven experience running governance for large programs (steerco cadence, executive readouts, escalations) and managing multiple parallel workstreams with dependencies.
• Strong client services + delivery background, including SOW execution, scope control, and change-order management with measurable outcomes.
• Ability to drive solution design tradeoffs with architects/engineering and translate requirements into implementable plans and testable acceptance criteria.
• High attention to detail and operational rigor (accurate plans, RAID hygiene, action tracking) with consistent on-time delivery in high-demand environments.
• Comfort influencing across IC to C-level stakeholders and aligning conflicting priorities under ambiguity.
• Active PMP certification required.
• Telecom industry implementation experience preferred (e.g., OSS/BSS, network/field ops, enterprise telecom platforms).

#LI-Remote