Shopping Centre Asset Assistant
Unibail-Rodamco-Westfield
We’re looking for an Asset Assistant to join our Centre Management team at Fisketorvet. This is a pivotal role in a fast-paced and dynamic environment where you’ll be right at the heart of day-to-day operations. If you're ready to make a meaningful impact and contribute to an innovative team, we’d love to hear from you.
Key Objective:
Support the General and Deputy General Managers in running the centre smoothly, focusing on admin, customer experience, and stakeholder communication. You’ll be hands-on in the centre, coordinating with tenants and suppliers, reporting on footfall and sales, assisting with audits and platform management, and collaborating across marketing, office support, and strategic projects
What you will be doing…
Coordinate tenant communication and support customer journey initiatives using tools like URWConnect and Goodays
Provide administrative support across Shopping Centre Management functions, including sales tracking, meeting notes, and system updates
Assist with marketing tasks such as content updates, data collection, and campaign evaluation
Manage documentation, audit prep, and internal workflows, including DocuSign, asset websites, and crisis handbooks
Lead or support small-scale projects, supplier coordination, and value-adding initiatives within the asset
Maintain daily office operations and assist with tenant queries, meetings, and reception support
Monitor and help improve service quality, KPIs, and operational routines in collaboration with the Deputy GM
Contribute to digital growth by enhancing online visibility and supporting loyalty initiatives
What skills, experience, and knowledge will you need to be successful?
1-2 years of previous work experience with people, for example, in reception, retail, customer service or similar
Very good knowledge of MS Office programs and especially Outlook, Excel and PowerPoint
Fluent in Danish and strong English skills, both spoken and written, as the internal business language is English
Structured and detail-focused with an analytical mindset
Potential and willingness to grow
Independent and proactive
Basic knowledge/experience of marketing tools
Who are we?
At Unibail-Rodamco-Westfield (URW), we develop and operate a portfolio of sustainable, premium, mixed-use real estate assets across Europe and the United States. Driven by our purpose to Reinvent Being Together, we are committed to accelerating urban regeneration and rethinking how we live together in cities. Today, 2,000 dedicated individuals are working together to reshape the future of real estate and shopping centres by creating innovative, engaging spaces that truly redefine community connections.
Our flagship destinations are more than just places; they're the heartbeat of the community. We empower our employees to make a real impact through volunteering, DE&I programs, and leading ESG efforts. URW is at the forefront of experiential entertainment, constantly pushing boundaries to craft unforgettable in-person and digital experiences. By surprising and delighting our customers, we create magical moments and reinvent togetherness in every interaction.
Within our Northern Europe Region - spanning the Netherlands, Denmark, Sweden, and the UK - we own and manage eight exceptional assets. These include Westfield Mall of the Netherlands, Stadshart Amstelveen, Westfield London, and Westfield Stratford City.
As an international company, our primary internal language is English. Therefore, we kindly ask that you submit your application and resume in English.
Why work for us:
We put people's development and learning at the heart of what we do. We'll help you master your role, build your technical skills, and take advantage of top-notch management and leadership programs. From face-to-face workshops to our global online learning resources, we encourage you to make learning a part of your daily routine. We offer a fantastic bonus scheme, and many other incentives, including company health insurance is available at a reduced tariff.
Want to know more about what it's like working at URW? Visit our site https://www.urw.com/join-us/life-at-urw
What Matters to Us:
At URW, our purpose is to Reinvent Being Together, reimagining how people and communities connect, socialise, and experience dynamic moments in unique and meaningful ways.
We are proud to promote equal opportunities and embrace diversity in profiles, experiences, and skills. At URW, we believe that diversity is the cornerstone of our success, and we are dedicated to fostering an environment that respects, values, celebrates, and leverages individual differences to their fullest potential.
We evaluate each application with fairness and without discrimination based on disability, age, gender, origin, religion, sexual orientation, or any other legally protected characteristics. Our commitment is to provide equal access to our services for everyone. If you require any adjustments for your interview, please let us know in advance, so we can support you accordingly.
Join us and be part of a team that's making a real difference in your local communities!
