Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions.

We are seeking a Systems Engineer to join our Data Engineering team, where you’ll collaborate closely with Data, Software, Infrastructure, and QA team members to support and scale Total Expert’s data platform and custom reporting processes. We’re looking for a Systems Engineer who is excited to build and maintain our evolving data platform, has an understanding of databases and SQL, and is passionate about leveraging modern data platform and cloud technologies.

What you’ll be doing:

· Write SQL to generate data exports to meet customer needs

· Develop, implement and manage systems that support the data platform

· Define and develop system reporting and infrastructure health monitoring

· Work with CLIs & GUIs to create tools for automating workflows

· Troubleshoot production data platform issues and implement solutions

· Own projects from inception to completion

· Work with all tiers of support to gather pain points

· Provide maintenance on call support for assigned areas of the platform and triage support issues to other areas of the Engineering Team

What we are looking for:

· 1+ years experience in a Systems/Security/Operations role interacting with development and QA

· Experience supporting mission-critical applications running in a containerized environment

· Experience with Computer Science fundamentals (data representation, data structures, algorithms)

· Experience with Python, PHP, or other similar programming languages

· Experience with Infrastructure as Code tooling (Terraform, Cloudformation, etc.)

· Experience with relational databases such as MySQL, MariaDB and SQL Server

· Experience writing SQL queries (MySQL, PostgreSQL, Spark, etc.)

· Exposure to continuous integration and deployment automation concepts

· Experience with Databricks and AWS is a plus

· Ability to clearly communicate, willingness to build relationships and collaborate across teams

· Ability to work independently paired with a desire to learn and grow

Compensation/Benefits: The anticipated base salary range for this role is $80,000 - $90,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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