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Company Description

With the Winter holidays just around the corner, Teleflora is busier than ever! We are looking for our eMarketing Specialist position. We’ve been a part of The Wonderful Company family since 1979, with a nationwide network of florists we’ve become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet! We’re a sustainable network of locally owned florists. Teleflora provides innovative marketing, education and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door.

The Territory Sales Manager is a seasoned, motivated, entrepreneurial and business minded sales professional who prospects, develops new business and services a strong network of existing retail florists in the Illinois and Indiana Market. The Teleflora Territory Sales Manager is a base + commission + bonus position tasked with maximizing total customers and total margin within the territory of existing member and prospective florists. The Territory Sales Manager is responsible for adding new florists, selling services to existing member florists and retaining services and membership with the established account base. The primary objectives are achieved through a balanced approach of face-to-face, written and phone interactions with customers to achieve individual targets and company goals.

Job Description

• Responsible for servicing an account base of approximately 375 member florists by representing Teleflora and establishing a relationship as a key account manager with owners and decision makers
• Responsible for identifying and selling prospective florists within the territory on the value proposition and benefits of being a Teleflora Member Florist
• Responsible for selling Teleflora’s suite of services to both current and new members primarily consisting of eFlorist Web Hosting, Credit Card Processing, Point-of-Sale Shop Management Systems and other products as necessary
• Provides consistent and focused retention efforts for membership as well as retention efforts across Teleflora’s suite of services
• Maintains professional and industry knowledge by attending floral industry programs as necessary
• Understands and utilizes internal sales tools (including Sales Dashboard and CRM), member statements, data and reports to maximize sales and retention and prepare and deliver professional sales presentations to member and prospective florists
• Establishes a daily, efficient operating rhythm characterized by a disciplined approach to the job and a steadfast commitment to targets & objectives
• Educates florists on Teleflora products to drive engagement across Teleflora’s suite of services and to help florists achieve greater customer satisfaction through increased profitability
• Maintains frequent and consistent business contact with florists to strengthen their relationship and engagement with Teleflora and regular business contact with internal support groups including Sales Operations, Customer Advocacy, Customer Service and Industry Relations
• Works with Regional Vice President to provide leadership in identifying opportunities within the territory and strategize the best approach to exceeding individual and company targets
• Collaborates with peers on best practices and techniques to help the team succeed
• 25%-50% overnight travel as required
• Additional duties as needed

Qualifications

Education: High School diploma or equivalent, 5+ years experience in a territory management sales and service role

• Impressive track record in sales & service including strong closing & negotiation skills
• Ability to manage multiple products to hundreds of customers
• Proven ability to close and manage relationships – both in person and over phone
• Strong time management, communication, execution and analysis skills required
• Ability to work independently from a home office with travel
• Excellent teamwork, emotional intelligence and ability to collaborate very well
• Solution oriented optimist, competitive, fast-paced and comfortable with a dynamic organization
• Ability to proficiently navigate Outlook, Excel, Word

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
  • 24/7 online physician consultations
  • virtual mental health resources
  • life coaching
  • engaging employee community groups
  • cash rewards for healthy habits and fitness reimbursements
  • library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: www.teleflora.com, or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment.

Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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