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Location: Arizona, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Arizona, USA Remote

Renewal Representatives are responsible for a set book of business. Driving bookings, on time renew and retention rate excellence. This position will have direct interface with customers of various dollar size and scope.

Key Areas of Responsibility

· Drive subscription revenue throughout the territory

· Create accurate forecasts and participate in pipeline reviews

· Manage the transaction process from quote through PO

· Interface with partners and distributors

· Work seamlessly with Account Executives to ensure renewal and expansion sales are maximized

· Actively participate in company-wide efforts to improve customer satisfaction as measured by NPS

· Develop and maintain close long-term customer relationships

· Provide clear and constructive product feedback to Product Management based on customer requirements

Minimum Qualifications

· College degree or equivalent work experience (3+ years)

· Experience working with SFDC and/or other CRM systems

Preferred Qualifications

· Enthusiastic, Positive Demeanor and Professional Customer Service skills

· Strong desire to learn sales processes including quoting, forecasting and closing

· Excellent communication skills

· Familiarity with the buying cycle of software and hardware products

· Knowledge of Application Security is a huge plus

This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County’s Fair Chance Ordinance for Employers).

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com.

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC): 78,630.00 - 109,176.00 - 144,650.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program