Health and Safety Manager
Teleperformance
Health and Safety Manager
- Requisition ID
- 2026-77665
- Category
- Human Resources
- Country
- United States
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Purpose
The Health & Safety Manager is responsible for developing, implementing, and overseeing occupational health and safety programs and managing workers’ compensation across multiple Business Process Outsourcing (BPO) locations within the United States. This role ensures compliance with ISO 45001 standards, applicable federal and state regulations, and local occupational safety laws. The position requires hands-on experience managing audits, driving corrective actions, and maintaining a strong safety culture across geographically dispersed sites.
This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship.
Responsibilities
Your Responsibilities
- Lead the implementation, maintenance, and continuous improvement of the ISO 45001 Occupational Health & Safety Management System across all U.S. BPO locations
- Ensure compliance with OSHA, state-specific safety regulations, and applicable local occupational laws and regulations
- Manage and support internal and external audits, including certification audits, surveillance audits, and client-driven assessments
- Serve as the primary point of contact for health and safety compliance across all sites
- Manage risk assessments, hazard identification, and incident investigations; ensure timely corrective and preventive actions
- Develop, update, and enforce health and safety documents, policies, procedures, and emergency response plans
- Analyse safety metrics and trends to identify risks and opportunities for improvement
- Partner with site leadership, HR, Facilities, and Operations to embed safety practices into daily operations
- Deliver safety training, awareness programs, and compliance education to employees and leadership
- Ensure timely resolution of compliance issues and escalations.
- Prepare and maintain documentation, reports, and records required for audits and regulatory compliance
- Manage workers’ compensation claims and compliance in 50 states
- Audit and compliance leadership
- Risk management and mitigation
- Data-driven decision-making
- Cross-functional collaboration
- Strong organizational and documentation skills
Qualifications
Qualifications
- Bachelor's degree in occupational health & safety, Environmental Health, Industrial Safety, or a related field (Preferred)
- ISO 45001 Lead Auditor or equivalent ISO 45001 experience (Preferred)
- Minimum 5–7 years of health and safety management experience, preferably within a BPO, corporate, or multi-site environment
- Demonstrated experience leading and participating in audited environments, including successful ISO certification audits
- Strong knowledge of OSHA regulations and applicable state and local occupational safety laws
- Experience managing health and safety programs and workers’ compensation across multiple U.S. locations and states
- Proven ability to analyze data, identify trends, and implement corrective actions
- Excellent communication and stakeholder management skills
- Ability to travel domestically as required
- Ability to provide and present polished presentations to top leaders on health and safety performance
Soft Skills
- Process Excellence
- Collaboration
- Communication
- Emotional Intelligence
- Open-Mindedness
- Critical Thinking
- Solution Orientation
- Entrepreneurship
- AI Proficiency
- Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer