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• Following up on leads and winning new clients.

• Developing and implementing strategic plans to manage and grow accounts.

• Retaining clients and building strong, trusting relationships.

• Understanding client needs and identifying new business opportunities within your portfolio.

• Providing superior customer service and ensuring client satisfaction.

• Communicating and coordinating with internal teams to deliver solutions.

• Identifying opportunities for improvement and proposing new tools and processes.

• Supporting sales teams to improve their performance and reach targets.

• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.

• 2+ years of experience with business development, sales, or account management.

• Experience managing large account portfolios.

• Strong customer service and project management skills.

• Excellent communication, interpersonal, and negotiation skills.

• Proficiency in Microsoft Office and CRM software.

• Highly organized and solution-oriented.

• Detail-oriented and able to prioritize.

• Self-starter and able to work efficiently under pressure.