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The Role

As an accounting implementations specialist, you’ll be a key contributor to TaxBit’s customer service organization and a critical team member driving customer and business success.

Your role will include:

• Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery
• Driving impact for our go-to-market teams by being a strong SME resource to support our go-to-market initiatives
• Be a US GAAP domain expert with respect to digital asset accounting and reporting
• Becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback
• Working closely with Customer Operations to support execution of our enterprise solutions
• Delivering amazing experiences to TaxBit partners, prospects, and customers; we hold ourselves to a high standard of excellence
• Being an expert in TaxBit’s market solutions in order to adequately communicate market impact and product value to external parties
• Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs
• Working with a team of experts to support a wide variety of needs as our business continues to scale and grow rapidly

The ideal candidate for this role is someone who is an expert in accounting, has a working knowledge of digital asset accounting, ability to track and follow the regulatory landscape, understands the period close process, has experience working with ERP and subledger solutions, is an exceptional communicator and presenter (for internal and external purposes), has extensive experience serving in a client facing capacity, a self-starter who can navigate complexity and ambiguity, ability to work across functions and support competing priorities, a team-first mentality who is a culture-add, ability to manage projects from beginning to end, eagerness to dive into product testing support product development, a quick learner who’s eager to dive in and provide solutions. Most importantly, you possess a do-whatever-it-takes mentality to ensure our prospects and clients have the best possible experience.

Key Responsibilities

• Partner with Customer Operations to drive delivery on engagements with enterprise customers
• Partner with product to ensure the quality and integrity of TaxBit products
• Partner with go-to-market teams to drive sales support and success
• Leverage subject matter expertise in complex digital asset accounting topics to better support TaxBit prospects and customers
• Be “hands-on” in serving internal stakeholder and client needs (including system discovery, product testing, sales, implementations, and customer success)
• Develop and socialize expertise of prospect/client data and how it can be consumed and integrated into TaxBit’s systems for comprehensive solution delivery
• Understand TaxBit’s data model and the downstream accounting implications to ensure solution engineering is robust and accurate
• Work with TaxBit engineering and product teams to communicate about market trends and needs to ensure product market fit
• Evaluate the current needs within partner processes and work cross-functionally to determine how best to meet customer needs
• Develop a deep understanding of our customers and their business, processes, and products through proactive communication and in depth discovery

Desired Skills & Qualifications

• 8+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus)
• Degree in accounting (preferably a masters degree)
• CPA certification
• Exceptional organizational and management skills; ability to juggle multiple projects and disparate information
• Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach
• Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop
• Proficiency with Excel and ability to develop new/pertinent skill sets
• A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape, DeFi, etc. is a plus)
• Ready to identify and perform job functions with minimal supervision
• Strong desire to keep up with emerging issues, news, and best practices within the industry
• Exceptional communication skills and the ability to present solutions and represent TaxBit