Stellantis is seeking a dynamic and experienced Commercial Vehicle (CV) Technical Manager to lead the technical aspects related to multi-brand programs for our Commercial Vehicle (CV) portfolio in North America. This role is critical in delivering best-in-class technical service to our commercial customers, ensuring seamless integration and performance of upfit solutions, and driving innovation in CV-specific features. This job directly supports upfitters, dealers, engineering, service, and sales/marketing, by resolving technical issues or questions in real time.

Job duties to include, but not limited to, the following functions:

Lead Technical Support Operations for commercial vehicles, ensuring timely and effective resolution of field issues.
Serve as the primary technical liaison between Stellantis and key stakeholders including upfitters, dealers, engineering, service, and sales/marketing teams.
Provide real-time technical guidance to support vehicle modifications, diagnostics, and service-related inquiries.
Champion Customer Satisfaction by delivering proactive solutions and maintaining high service standards.
Conduct Industry Benchmarking to identify trends, gaps, and opportunities for innovation in commercial vehicle offerings.
Collaborate with Product Development and Engineering to implement CV-specific features that meet evolving industry demands.
Support Sales and Marketing Initiatives by providing technical expertise and insights into product capabilities and limitations.

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