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The System Administrator is responsible for the installation, configuration, programming, maintenance, and reliable operation of computer systems and servers. This role includes managing both on-premises and cloud-based environments, ensuring system availability, performance optimization, and providing technical support to end-users. The administrator will be accountable for maintaining core system tools and integrations, as well as performing routine performance tuning and troubleshooting. This position focuses primarily on security-related technologies, including but not limited to Access Control Systems, CCTV Systems, Visitor Management Systems, and Badging Systems. As part of a collaborative team, the role demands strong communication skills and a commitment to cooperative problem-solving in a dynamic work environment. The ideal candidate will bring extensive experience in system administration, a strong aptitude for diagnosing and resolving technical issues, and a proactive approach to maintaining infrastructure stability and reliability.

Responsibilities include but are not limited to:

• Monitor system performance and ensure high availability and continuity of services.
• Administer and maintain various security systems including access control, badging, CCTV, visitor management, weapons detection, perimeter detection, and server infrastructure supporting these systems.
• Perform regular updates to security systems including monthly patching, software and firmware updates.
• Handle various service requests and projects related to security systems including data exports/custom reports, troubleshooting broken equipment, managing users, and helping design and implement projects.
• Build, deploy, and troubleshoot computer workstations that support various security systems.
• Review or create reports to analyze data from various security systems to identify trends and anomalies.
• Willing to work outside regular business hours, including evenings and weekends, as needed to address critical issues or support maintenance activities.
• Comfortable operating in high-pressure environments, managing critical systems where downtime may result in significant operational or production impact.
• Develop and maintain comprehensive documentation for system configurations, procedures, and operational standards.
• Design, develop, and maintain external system tools and integrations to support operational efficiency and enhance system functionality.