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• Support & Operations

• Music

Locations

• New York
• Los Angeles

Job type

Permanent

What You'll Do

• Deliver outstanding service to some of our key label partners.
• Become deeply familiar with Spotify’s full-range of products, tools, and business processes, in order to advise labels, field functionality and capability questions, and resolve issues of all shapes and sizes.
• Rely on your strong communication skills to appropriately position Spotify in a way that drives excitement and engagement with our promotional tools and services.
• Regularly attend and participate in formal and informal external meetings to deepen label relationships as a trusted and valued partner.
• Prepare and lead global business reviews; identify and execute opportunities to drive growth for both Spotify and our partners’ core businesses.
• Maintain a solid understanding of the evolving music industry to advise dialogue with partners.
• Collaborate closely and develop positive relationships with cross-functional internal teams including R&D, Legal, Licensing, Sales, Marketing, Editorial and Spotify’s other partnership teams to deliver cohesive outstanding service to labels and to advance the Spotify mission.

Who You Are

• 5+ years of experience in the music business; experience working with or at record labels preferred.
• You are an expert in how record labels operate, including understanding record label, distributor, and artist aggregator business models, their interactions with DSPs, and how they market and promote recorded music.
• You are personable and enthusiastic - i.e. well-qualified for partner relationship management.
• You quickly master complex topics, think creatively, proactively problem-solve, and drive results.
• You feel very comfortable analyzing and applying data to craft strategies and make decisions.
• You have excellent verbal, written, and presentation skills, and are comfortable leading meetings and presentations with senior partners.
• You have successfully led and executed complex strategic and operational initiatives.
• You have strong interpersonal skills and proven experience working seamlessly with and advising both creative and business-oriented colleagues and partners.
• You are collaborative and have a stellar ability to work cross-functionally with internal teams across various functions and levels.
• You are highly organized self-starter, attentive to detail, and thrive in a fast-paced environment.
• You are passionate about music and Spotify’s mission.

Where You'll Be

• This role is based in New York, NY or Los Angeles, CA.
• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
• We ask that you come in 2-3 times per week.

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify