Spotify’s Creative Operations team is seeking a top-tier Project Manager to support Spotify’s sales teams. This Project Manager will work directly with Spotify’s largest brand partners, overseeing the production of all ad campaign components – including media placements, digital experiences, and branded events. This position will require a deep understanding of the production process across multiple mediums, the ability to drive efficiency amidst ambiguity, and the expertise to interpret and diplomatically convey sophisticated feedback to a client, internal team member, or external production partner. This role will flex across North America’s large, mixed-medium activations and sold events in LATAM, so cross-cultural fluency and the ability to collaborate with multiple sales teams and stakeholders simultaneously will be crucial.

Location

New York

Job type

Permanent

Spotify is a fast-paced, high-growth environment, and this position will require autonomous management of high-stakes, complex branded events and ad campaigns across Spotify's free music tier and podcast catalog. The Project Manager will partner with Spotify’s Sales teams and a network of production partners to bring custom audio, digital, video, and event collateral to life, serving as the key point of contact throughout for Spotify’s most premium clients. The ideal candidate has a global perspective, and is proficient in multiple languages (priority: Portuguese); has deep client-facing experience, and identifies as a hardworking and proactive problem-solver; is excited by cross-functional work and delivering a high volume of multi-faceted projects on time and to brief.

This role reports to a Senior Manager on the Creative Operations team and is based in the US.

What You'll Do

Coordinate the production of simultaneous, complex campaigns, by collaborating with internal and external production partners, Sales, Account Management, and Creative Strategy as the key stakeholder of the project timeline, delivery of assets, and client communication
Serve as the client-facing lead for branded event production across multiple markets, partnering closely with Spotify’s Experiential teams
Navigate through the push and pull between client needs and creative dreams, acting as the problem-solving bridge between revenue and creative
Drive projects forward from kick-off to launch; anticipate needs, understand the risks, and problem solve across teams to deliver projects on-time and above expectations
Provide clients with a white glove experience throughout production, making sure they feel heard and are fully informed while working with Spotify
Efficiently multitask under pressure, while taking the unexpected in stride
Meet and manage campaign deadlines in an effective, organized manner
See opportunities to refine and optimize workflows across teams as needed to guarantee a seamless client experience
Serve as a key collaborator in optimizing and evolving branded event management workflows; develop a deep partnership with Spotify’s presale Strategy team and post sale Experiential team

Who You Are

5+ years experience in a client-facing project management role with experience overseeing branded events
Excellent verbal and written communications skills; proficiency in English is a must as are cross-cultural communication skills; fluency in multiple languages (priority: Portuguese) is ideal
Experience collaborating with high-caliber clients, translating their needs to creative teams and vice versa
Production or production-adjacent experience, with deep knowledge of the ad production process across multiple mediums
Ability to build and maintain strong relationships with sponsors, partners, artists, and stakeholders to enhance event collaborations and sponsorships
Creative thinker and clever wordsmith
Effective but diplomatic communication skills
Versatile multitasker with superb time management skills, and organized to a fault
Proactive and savvy problem solver
Ability to thrive in a collaborative culture, embracing change and effectively implementing feedback
Extremely adaptable and solutions oriented; ability to see projects through to the finish
Great attention to detail and ability to handle multiple deadlines and events simultaneously
Proficiency in Google Suite products and project management software (Asana preferred)
Flexibility to travel as required for event coordination
Fluency in English (spoken and written) as well as ideally fluency in the Portuguese language (spoken and written)

Where You'll Be

We’ve introduced Work From Anywhere to give you more options!
While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
Working hours? We operate within the EST time zone for collaboration.

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Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

The United States base range for this position is $90,140 to $128,772, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

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