Senior Risk Analyst, Fraud Ops Strategy Forensic Investigations
SoFi
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The role
The Fraud Risk Management and Disputes Center of Excellence is looking for an experienced Senior Fraud Risk Analyst to support the areas of complex fraud ring investigations/incidents, analyst investigative systems/tools, and other special projects.
This is a hybrid type role, sitting between Fraud Strategy (team that creates rules/alerts) and Fraud Operations (team that reviews/actions alerts), with a mission of “fraud ring hunting” to identify linkable patterns of fraud, and acts as a feedback loop mechanism to share learnings/enhancement opportunities on both fraud alerting strategies and analyst investigative systems/tools.
The ideal candidate will have the blended skills of fraud/financial crime investigations, data analysis and leadership/communication skills during stressful fraud incidents.
What you’ll do:
- Look for linkable patterns of fraud in the ecosystem, to bulk investigate, in order to mitigate losses and improve efficiency
- Comb through internal data sources and build complex SQL queries needed to splice together key attributes that are most useful in fraud investigations
- Put on your “product manager” hat to identify pain points and propose enhanced solutions for analyst systems and tools, and estimate quantifiable impacts (e.g., loss prevented or headcount cost reduction)
- Support special projects or ad-hoc investigations such as regulatory exam projects, senior leadership escalations, high dollar loss cases, or other time sensitive and complex projects
- Collaborate with other teams on large investigations, product managers on system enhancements, and other cross functional teams
- Act as a feedback loop to share findings and recommendations to improve fraud strategies, including “pro tips” on investigative techniques and best practices
- Build presentations and business requirement documents to articulate the Fraud Ops investigative tools needed for existing and new products
What you’ll need:
- 4+ years of investigation/intel/data analysis experience, preferably with focus on risk management and/or fraud prevention in the banking, FinTech, or law enforcement space
- Highly skilled in SQL (e.g., Snowflake or Databricks) and experience working with large datasets
- Mastery of Google Sheets and Excel, and experience working with Tableau
- Exceptional writing and presentation skills, with the ability to articulate and consciously summarize complex investigations
- Proactive, highly organized, with a strong sense of ownership and accountability, and the ability to independently execute, always looking for ways to improve
Nice to have:
- Intelligence or law enforcement background
- Anti-money laundering “AML” or Sanctions investigation experience
- Experience with Python
