Senior Product Manager, Banking Platform
SoFi
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
We are seeking an experienced, collaborative product manager to drive new product development in our Bank & Payments domain. This role requires a combination of banking and payments expertise, strategic product thinking, and a passion for results while managing risk and regulatory obligations.
The Senior Product Manager will thrive in a highly entrepreneurial and collaborative environment. You will work closely with cross-functional teams to define and execute on our product roadmap, focusing on your bank and payments knowledge to enable new SoFi products. Your objectives will be directly linked to business metrics such as revenue, operational efficiency, cost, customer acquisition, and retention.
This role is inherently cross-functional. You will work closely with engineering, design, data science, marketing, operations, finance, risk, legal, compliance, AML, and executive teams to set business objectives, define product strategy, prioritize features, and launch new products.. You’ll play a critical role in bridging the technical and business worlds to drive profitable business growth while managing risk.
What you’ll do:
- Lead product development: Lead cross-functional teams to build products from ideation to launch supported by the bank, including conducting market research, defining product requirements, developing product roadmaps, and overseeing product design and development.
- Manage product launches: Oversee product launches, including developing go-to-market strategies, coordinating with marketing, and ensuring successful product adoption.
- Be execution and outcome driven on a daily basis while balancing the long-term strategic vision.
- Define product strategy that drives new product development through our bank, contributing to revenue and member growth.
- Create and evangelize a product vision and own a multi-year product roadmap, including prioritizing and driving backlogs for launch with your dedicated engineering teams.
- Clearly outline and understand the risk management and compliance requirements for the business line and partner with risk, legal, and compliance teams to manage the business within our risk appetite.
- Work with the full cross-functional team (marketing, product, design, engineering, compliance, risk, AML, finance and operations) for your line of business & initiatives, to help execute on the strategic vision.
- Provide product expertise: Act as the subject matter expert on your product, staying up to date on industry trends and best practices, and providing guidance to other teams.
- Define and measure product success: Establish product success metrics and regularly monitor product performance against those metrics, making adjustments as needed.
What you’ll need:
- 5+ years of experience in product management
- Ability to both create and execute on product strategy with clear objectives.
- Experience in the Fintech, banking and payments spaces.
- Ideal candidates will have knowledge of bank sponsorship models, commercial banking, and settlement and reconciliation processes.
- Ability to operate cross-functionally, leading and influencing colleagues, and ultimately leading to timely tactical decision making to advance our objectives.
- Flexible and collaborative approach to problem solving and ideation.
- Superior communication skills, written and verbal. Experience presenting to leadership.
- Deep curiosity for how complex (financial) systems work, and an ability to internalize and analyze this information quickly.
- A blend of demonstrated business, product management, and execution skills.
- Experience delivering quality software that solves business and user needs.
- Data-driven approach and excellent analytical skills.
- Passion for your full breadth of customers! You do right by them, always.
- Bachelor’s degree or higher with a technical discipline.
Preferred:
- Experience with commercial/corporate banking fundamentals: ex regulatory bodies, account designations, bank sponsorship, settlement and reconciliation
