We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking an experienced Senior ServiceNow Engineer with a strong focus on the Human Resources Service Delivery (HRSD) module engineer to join our dynamic team. The ideal candidate will play a critical role in the design, development, and implementation of ServiceNow HRSD solutions, collaborating with cross-functional teams to drive digital transformation of HR services.

What you’ll do:

Design and Development: Design, configure, and develop ServiceNow HRSD modules to meet business requirements.

Implementation: Lead the implementation of HRSD modules, including creating workflows, forms, and reports.

Integration: Integrate ServiceNow HRSD modules with other systems and applications as needed to ensure seamless data flow and accurate reporting.

Troubleshooting: Identify and resolve technical issues related to ServiceNow HRSD modules, ensuring optimal performance and user experience.

Documentation: Develop and maintain comprehensive documentation for customizations, configurations, and integrations.

Collaboration: Work closely with stakeholders, vendors, and cross-functional teams, to gather requirements and provide technical expertise.

Continuous Improvement: Stay current with ServiceNow updates and best practices, recommending enhancements and improvements to existing HRSD solutions.

What you’ll need:

Bachelor's degree in Computer Science, Information Technology, or related field.
8+ years experience as a ServiceNow Engineer with a focus on HRSD modules.
Strong knowledge of ServiceNow platform, including scripting, workflows, and data integration. Experience with ServiceNow HRSD modules is required.
Extensive knowledge of APIs, Web Services, and Rest URLs.
Build system integrations using Integration Hub and Rest API
Proficient with JavaScript, XML, JSON, Java
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.

Nice to have:

ServiceNow Certified Application Developer
Experience with HRSD implementation
ServiceNow HRSD Implementation Specialist Certification

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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