Senior Product Designer, Member
SoFi
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
The SoFi Member team works on the core experiences including the SoFi Home page, Relay, Benefits, and Member Growth. At SoFi, you’ll become part of a new kind of finance company whose ambition is to help our members achieve financial independence and reach their goals. We aim to be at the center of our members’ financial lives, and to help every member get their money right. As a company, we do this through setting ambitious goals, tackling the hard problems and innovating to dissolve boundaries between financial offerings always with the best interest of our members in mind. SoFi has achieved significant growth, with ambitious plans ahead, but to continue this growth we need great talent. And that starts with you.
As a Senior Designer, it will be your responsibility to shape the future of personal finance by delivering new features, optimizing our existing products, holding a high standard for excellence and collaborating with a multi-disciplinary set of stakeholders. You’ll work on one or more efforts concurrently within a particular product area. Additionally, you’ll coordinate with designers and researchers within your product area and related areas to bring the best experiences to life for our members.
Responsibilities:
- Conceptualize, define and design product features from start-to-finish across mobile and web platforms
- Collaborate closely with Research, Content Design, Product Management, and Engineering partners to iterate and drive solutions towards member & business outcomes
- Collaborate closely with our Brand team to help leverage and evolve key elements of our product branding
- Develop effective design solutions based on research, member insights, and industry best-practices (across finance and tech)
- Present design concepts and clearly communicate design intent through design specs and presentations
- Collaborate with other product designers working on other projects to drive alignment and cohesiveness across the entire user experience
- Share work early and often for wide visibility and alignment
Qualification and experience
- 5+ yrs experience of experience working in product design/UX roles
- Strong UX, system & visual design experience
- Strong expertise in common design tools (i.e. Figma)
- Expertise in mobile and web UX best practices across iOS, Android and responsive web
- Strong collaboration skills across cross-functional teams including product management, engineering and marketing
- Ability to translate user research, user needs and product data to make informed design solutions
- Track record for delivering end to end solutions from initial concepts to measurable outcomes
- Experience presenting work and rationale to leaders and advocating for user needs in the context of business goals and technology requirements
- Experience working in a highly collaborative, fast-paced, agile environment using tools like Jira and Confluence
- A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design
Even better
- Experience working on financial products
- Experience working on consumer engagement, growth, and funnel optimization
- Experience working on multi-phased, long-term initiatives
