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Enterprise Risk Management, Risk Governance Manager



Jacksonville, FL, USA · Claymont, DE, USA · cottonwood heights, ut, usa · Frisco, TX, USA
Posted on Wednesday, January 31, 2024

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

SoFi is seeking an energetic, detailed oriented, self-motivated, organized Enterprise Risk Management professional to join our team. This role is responsible for supporting the ongoing development of Enterprise Risk Management framework, programs, tools, and standards to analyze and monitor risks within risk appetite. This role will help to manage board and senior management-level risk committees and ensure policies, standards, and procedures are in compliance with applicable regulations and the strategic priorities of the company. This role will partner with key stakeholders and other risk program owners to facilitate the identification and monitoring of risks, ensure control gaps are addressed through the enterprise issue management and risk remediation program and develop management and committee-level reporting standards and materials. This role will assist in the design and delivery of training materials relating to ERM framework components and processes, and assist in the coordination and management of continuing education efforts within the ERM team. The ideal candidate will thrive in a fast paced environment, be an agile learner and leader, have the capacity to think strategically and act tactically to implement solutions.

By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.

What you’ll do:

Responsibilities include a variety of activities across ERM governance programs, not limited to the following:

  • Further mature and execute regular reviews of the ERM Framework to ensure consistent and effective adherence to regulatory and industry standards;

  • Gather expert knowledge of the evolving Enterprise Risk Management regulatory and industry operating environment to inform the design of SoFi's governance mechanisms;

  • Support the development, implementation, and ongoing management of SoFi’s ERM framework including risk governance, risk identification, risk appetite, issue management/risk remediation, operational loss reporting, and scenario analysis;

  • Conduct policy, standard, and procedure inventory reviews, drive the creation of missing documents or the update of stale documents, and ensure proper review and approval;

  • Support the development and maintenance of enterprise risk management policies, procedures, and standards.

  • Maintain the further development of governance tools and methodologies;

  • Manage firm-wide Enterprise Risk Management training from creation through delivery to ensure consistency, drive risk governance program adoption and promote a strong risk management culture;

  • Manage ERM framework adoption and adherence monitoring process, including documentation and routine reporting of adherence status across business areas

  • Document and enhance the strategy and orchestration of governance committee meetings, including designing the agenda and preparing materials

  • Assist in the preparation of reporting and risk committee meeting materials, minutes and action items

  • Promote risk management across the organization by taking a key role in related projects.

  • Support the development of the enterprise’s Governance Risk Compliance (GRC) system and assist with the buildout of the system’s capabilities.

  • Support regulatory exams and audit engagements that impact ERM, including assisting in the oversight, documentation, and delivery of regulatory requests

  • Design and manage governance reports that highlight implementation gaps and drive decision making on a risk based approach

  • Lead, and manage updates to, ongoing ERM reporting and communication

  • Coordinate and support regulatory reporting obligations

  • Perform other duties as assigned.

What you’ll need:

  • Bachelor’s degree;

  • 5+ years of experience in second line of defense enterprise risk and governance roles;

  • Experience in banking and/or fintech industry, including regulatory experience;

  • Knowledge of banking products, processes and regulatory requirements;

  • Experienced in assessing and/or implementing risk management frameworks and the lines of defense model in alignment with the OCC Guidelines Establishing Heightened Standards;

  • Strong interpersonal, verbal, and written communication skills; capable of drafting strong documentation and presentations, and interacting positively with management and colleagues;

  • Exceptional data visualization skills;

  • Experience with the design and delivery of training;

  • Strong collaboration and influencing skills;

  • Experience with GRC systems;

  • Self-motivated;

  • Well organized with strong attention to detail;

  • Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt to change; comfortable dealing with ambiguity and uncertainty;

  • Excellent critical and creative thinking, decision-making and innovative problem-solving skills;

  • Team Player

Nice to have:

  • Regulatory examination experience

  • Tableau data visualization and analysis

  • Experience working in Google Docs, Sheets and Slides

  • Multi-lingual (Spanish)

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.