Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.”

The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph.

That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what? This is dumb.' Damn straight.

Do you geek out over strategizing, planning and organizing? Do you have AdAge.com bookmarked on your computer? Do you want to make the world a healthier, more creative place? If yes, then read on.

In this role, you will immerse in both the account and project management disciplines. You are a hybrid who will learn the strategic skills to win over the client and the tactical skills to execute project solutions like a pro. With this exposure, you will have a front row seat to the inner workings of an award-winning agency and gain a comprehensive view of the process that delivers top notch creative to our clients. Our coordinators play an integral role as the internal day-to-day contact for all things related to workflow and process for integrated projects within the agency. Depending on the brand, you may report into account or project management. Through our extensive learning opportunities, you have the tools to forge your path as either a client leader or project manager.

Agency Operations

• Understands agency process, knows how the agency works and how jobs flow through the agency
• Familiarity with and adherence to agency financial/operating procedures and policies
• Organizes budgets, bills, other financial measures in Excel

Knowledge

• Broad but basic knowledge of the brand, category, and media channels
• Continuously learning technology
• Adheres to agency process

Strategy

• Knowledge of competitors
• Research on category, competitive data, therapeutic areas as needed and effectively yet concisely communicate research results

Tactics and Execution

• Diligently and flawlessly complete assigned projects
• Closely supports project management team by implementing process on a job-by-job basis through routing projects, managing timelines, tracking against estimates, status updates, contact reports etc.
• Assists with the creation of project estimates and project plans via a cross-capability collaborative approach
• Works with account team to execute plan tactics, design and organize PowerPoint presentations, coordinate internal meetings
• Develops strong and positive working relationships with project management, creative, finance, other departments
• On point for organizing and inventorying project-related assets on web-based server
• Administrative duties assigned such as meeting set up, booking travel, processing expenses, etc.

• Bachelor’s degree or equivalent experience preferred, concentration in Business or Marketing a bonus
• Demonstrated passion in marketing or communications
• Digitally savvy, interested in employing tools/software from previous academic and professional experience
• Exceptional written and verbal communication skills
• High attention to detail
• Strong time-management and organizational skills
• Flexible to evolving responsibilities and last-minute changes
• Solutions oriented and resourceful
• Passionate for self-development

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $19.09 - $27.70 hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/08/2026.

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