HARBOR is a global company with operations in New York, Los Angeles, and London. Relentlessly focused on talent, technical innovation, and protection of artistic vision, HARBOR hones every detail throughout the moving image-making process: live-action, dailies, creative & offline editorial, design, visual effects, CG, sound & picture finishing.
Overview
As Client Services, you are responsible for creating a premium but welcoming atmosphere for clients and staff alike, Client Services will ensure the smooth operation of the company’s studio facilities and the successful interaction with its clients. The ideal candidate for this position will be charismatic, highly organized, and have experience in the hospitality (or similar) industry.
Responsibilities
- Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
- Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
- Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
- Facilitate client requests and support company staff
- Answer phones, transfer calls, and take/send messages
- Maintain food services, coffee/beverages, and kitchen/lounge
- Manage studio budgets strictly and carefully
- Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
- Support producing team with special projects, as assigned
- Maintain safety and cleanliness of the studio with regular disinfection of work stations
- Explore and apply AI tools to enhance creative workflows, from generating fresh content ideas to streamlining production tasks, while staying curious about emerging technologies that shape the future of storytelling
- Other duties as assigned
LOCATION & COMMITMENTS
- Part-time role
- In-person/in-office minimum of 5 days per week
Qualifications
- Experience as a coordinator, or equivalent experience
- Outgoing, friendly personality and ability to thrive in a busy environment
- Strong aptitude for hospitality, networking, and client interaction
- High attention to detail and superior organization skills
- Excellent time management skills and ability to multi-task
- Ability to "think on your feet" and problem solve
- Film, television & entertainment experience or knowledge a plus but not required
PHYSICAL DEMANDS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time
Additional information