Saatchi & Saatchi is an advertising agency with the belief that creativity, data, media and technology should all work together, and we use that to influence human behavior and drive success for clients. S&S is one of the world's largest agency networks with 114 offices and more than 6000 employees globally. Here in our Toronto office we work with some of the countries most valued brands including Toyota, Buckley's, and Children's Advil, as well as several under the Mondelez banner (Crispers, Oreo, and Chips Ahoy just to name a few). We’re an award winning agency in both creativity and effectiveness, so it’s really important for us here to convert that innovation and the great ideas into real tangible business results for the organization.
Overview
The operations Coordinator plays a critical role in supporting daily business operations and the executive leadership team. This position is responsible for coordinating travel arrangements, providing high-level administrative support, and ensuring clear, timely communication and execution across a cross-functional leadership team. The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working closely with senior leaders in a fast-paced environment. Bilingual (EN/FR) is a bonus.
Responsibilities
Key Responsibilities:
- Executive & Leadership Support
- Serve as a key administrative partner to the Leadership team (plus additional members when needed)
- Coordinate schedules, meetings, and calendars for senior leaders
- Prepare agendas, presentations, reports, and follow-up action items
- Act as a liaison between leadership and broader Publicis Canada Groupe
Travel & Logistics Coordination
- Manage and book domestic and international travel, including flights, hotels, ground transportation, and itineraries
- Anticipate travel needs and proactively resolve scheduling or logistical issues
- Track expenses and assist with expense reporting and reimbursements
Operations & Administrative Support
- Support day-to-day operational activities to ensure efficiency and organization
- Maintain organized records, files, and documentation
- Assist with onboarding, offboarding, and internal process coordination
- Handle confidential and sensitive information with discretion
Communication & Coordination
- Facilitate clear communication across departments and leadership
- Coordinate meetings, events, and off-site activities
- Track deadlines, deliverables, and operational priorities
Qualifications
Qualifications & Skills
- 2–3 years of experience in an operations, administrative, or executive support role or similar
- Detail oriented
- Strong organizational and prioritization, time-management, and multitasking skills
- Excellent written and verbal communication abilities
- High level of professionalism and discretion
- Proficiency in Microsoft Office, Google Workspace, and scheduling tools
- Ability to work independently and adapt in a fast-paced environment
Preferred Qualifications
- Background in operations, project coordination, administration or office management
- Familiarity with expense management and travel booking platforms
Additional information
AI Use
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.
Saatchi is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process.
