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Client Ops Senior Analyst

Publicis Groupe

Publicis Groupe

Colorado, USA
Posted on Jan 30, 2026
Company description

Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.

In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you.

We Move People, and People Move Us!


Overview

The Senior Media Account manager actively supports and leads a wide range of operational and billing processes for clients/agencies that include different levels of complexity, always looking for efficiency, precision, and the minimum level of error possible.


Responsibilities

  • Support billing and financial processes such as: Billing Status, Delivery Confirmations (D/Cs), Client Invoice Creation & Draft Billing Report
  • Support the creation of Budget Reports​, Retainer tracking, Budget recon, Monthly Budget Tracker
  • Support Media Tools flowchart revision: Excel workbooks for performance, Paid Media Flowchart
  • AUTHORIZE: Mapping Unmatched estimates - Map all new authorizations and review budget updates by brand and BU Budget
  • Reports​: LOB Dashboards, Retainer tracking, Budget recon, BCA Tracker OOW, Monthly Budget Tracker YoY comparison of monthly spending​, Consolidated Monthly Snapshot
  • Contract Ops: Terms & Condition’s Review, Business & Legal Points Review, Long IO notes update in Prisma.
  • Q&A for Media Teams Support training for new team members.
  • Support documentation efforts for the craft.

Qualifications

MANDATORY QUALIFICATIONS:

  • Communication Attention to detail & accuracy
  • Initiative Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Continuous learning
  • Collaborating with others
  • Strong problem-solving and analytical skills
  • Self sufficiency
  • Microsoft Office: Intermediate to Advanced Excel

GOOD TO HAVE SKILLS /KNOWLEDGE:

  • A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike.
  • Process Improvement approach
  • Project management
  • Best practice

REQUIRED SKILLS:

  • MS Excel Knowledge on proprietary platforms: Media Tools Financial background