Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record. Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency’s social club, hosting events as wide reaching as Curling, Trivia Nights and more.
Overview
We’re seeking an experienced Account Supervisor – Social to join our agency team on a 7-month contract, supporting a financial services client. This role is ideal for a social-first account leader who understands how to build always-on social programs within regulated environments.
You’ll be responsible for leading day-to-day social efforts—from planning and content development through publishing and performance analysis—while serving as a trusted client partner and internal team lead.
Responsibilities
- Act as the primary day-to-day client contact for organic and paid social initiatives
- Lead always-on and campaign-based social programs across key platforms (e.g., Instagram, TikTok, LinkedIn, X, Facebook)
- Partner with strategy and creative teams to develop compelling, platform-native content aligned to brand and business goals
- Manage timelines, scopes, and deliverables to ensure seamless execution
- Navigate financial services legal and compliance review processes with precision and efficiency
- Review and approve social copy, creative, and content calendars for quality, accuracy, and brand/regulatory compliance
- Coordinate with community management teams to ensure consistent tone, messaging, and escalation protocols
- Support monthly and quarterly reporting, helping translate organic performance into clear insights and recommendations
- Proactively identify content opportunities, trends, and optimizations within the social landscape
Qualifications
- 5–7+ years of experience in a social first agency or similar environment, with a strong focus on organic social media and exposure to paid social.
- Deep understanding of organic social platforms, content best practices, and community dynamics
- Proven ability to manage multiple workstreams and stakeholders in a fast-paced agency setting
- Strong communication, organizational, and client-management skills
- High attention to detail, especially related to compliance, approvals, and accuracy
- Experience collaborating closely with creative teams and providing constructive feedback
Additional information
AI Use
We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.
Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.
