Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Overview
Our Salesforce COE team drives innovation and operational excellence across Publicis Sapient by transforming and scaling our internal Salesforce ecosystem. As a Salesforce Solution Architect, you’ll partner with cross-functional business and technology stakeholders spanning Sales, Marketing, Finance, and Operations, to design and deliver scalable solutions that streamline workflows, enhance data integrity, and enable smarter business decisions. You’ll serve as both a strategic thought partner and a hands-on architect, ensuring our internal Salesforce platform evolves in step with our growth and future vision.
Responsibilities
Your Impact:
- Recommend best practice solution designs based on internal stakeholder and business needs.
- Partner with Sales, Marketing, Finance, and Operations leaders to optimize business processes through Salesforce capabilities.
- Map business requirements to technical solutions that enhance efficiency, data accuracy, and automation.
- Provide technical direction and architectural oversight for internal Salesforce initiatives.
- Define and maintain end to end architecture for Sales cloud, Marketing tool integrations and CRM Analytics or similar
- Ensure system integrations, data quality, and governance align with enterprise standards.
- Support platform roadmap planning, advising on emerging Salesforce capabilities that can improve internal productivity and decision-making.
Qualifications
Your Skills & Experience:
- Extensive experience designing and implementing Salesforce solutions in complex enterprise environments.
- Partner with Sales, Marketing, Finance and IT teams to translate business needs into technical solutions
- Strong understanding of internal stakeholder management and cross-functional collaboration.
- Ability to translate organizational goals into scalable Salesforce solutions.
- Experience improving internal processes and workflows using automation, analytics, and integration.
- Project management experience leading enterprise-wide Salesforce initiatives.
- Experience defining and maintaining data governance and system architecture across multiple business units.
- Excellent communication and change management skills to ensure user adoption and alignment across teams.
Set Yourself Apart With:
- Experience designing or managing Salesforce platforms at enterprise scale.
- Salesforce certifications (e.g., Application Architect, System Architect, or advanced Admin).
- Experience driving internal digital transformation or change management.
- Familiarity with enterprise data architecture and analytics integration.
Additional information
Benefits of Working Here
• Flexible vacation policy; time is not limited, allocated, or accrued
• 16 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement
• Corporate gift matching program
This is a MANAGER level opportunity
Pay: $120,000 - $150,000 (Depending on experience)
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
