Overview
How You’ll Make an Impact
Epsilon’s Digital Media Solutions practice helps marketers enhance the effectiveness of their complex digital marketing programs by being industry leaders and SMEs at the intersection where offline and online data comes together.
The Technical Integration Engineer position offers a unique blend of engineering, consulting, and technical project management responsibilities. This role demands a broad range of technical skills, solution design capabilities, and a deep curiosity about how systems function and why. You will have the opportunity to tackle complex technical challenges, collaborating with various Epsilon engineering teams to gain an in-depth understanding of ad serving and contribute to system enhancements.
As a Technical Integration Engineer, your role encompasses providing technical support, designing innovative solutions to meet business objectives, driving innovation through technical expertise, and resolving customer impacting technical issues. You will collaborate with multiple technical teams to prototype and implement new ideas. Additionally, you will be client-facing, participating in high-priority client calls as a technical liaison, and serving as a subject matter expert or facilitator as needed.
What You’ll Achieve
- Support the technical integration of some of the largest online companies into the Epsilon system by designing, developing, implementing, and testing technical solutions based on business requirements.
- Collaborate and guide cross functional teams globally as a technical subject matter expert through integration projects involving multiple partners while managing competing priorities.
- Provide escalation support to troubleshoot 3rd party discrepancy investigations (impression, click, viewability, etc.), ad rendering issues, delivery issues, and website tagging issues, ensuring resolution for each issue.
- Train and communicate technical topics to both technical and non-technical audiences.
- Identify and assist in developing enhancement opportunities and procedures across the enterprise through innovation, automation and knowledge sharing.
- Work with internal and external cross teams globally, including engineering, analytics, account management, product management and sales.
- Oversee troubleshooting issues impacting the team and drive them to resolution.
Who You Are
- We are seeking a highly motivated, thorough professional with excellent communication skills to support the needs of the Technical Integration Engineering team at Epsilon. The ideal candidate for this position should demonstrate the following skills.
- Self-starter, able to keep up with industry trends.
- Excellent communication and client-facing skills, capable of conveying technical concepts to a nontechnical audience.
- Strong attention to detail and track record delivering high-quality results.
- Exceptional troubleshooting skills, adept at researching and resolving complex and unknown issues.
- Strong command of SQL.
- Intermediate level of programming skills with hands-on experience with JavaScript and HTML.
- Knowledge of networking concepts and tools such as Chrome Debugger and HTTP Proxy applications such as Charles/Fiddler Proxy.
- Familiarity with scripting languages such as BASH, Python and PHP, and experience in mobile app development is a plus.
- Experience in the digital marketing industry a plus, particularly in display, mobile and affiliate spaces.
- Education and Experience:
- Bachelor’s degree in computer science, Management Information Systems (MIS), or equivalent experience.
- 3+ years of experience in a technical or similar role.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Base Salary: $75,000 - $95,000
Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.
Additional Information
When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 15 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
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