Team One is Publicis Groupe's premium brand agency dedicated to building and supporting remarkable brands. We were born with a goal: to launch an all-new luxury car brand and send it soaring to success. Since then, we've become architects of aspiration, constructing brands of elevated impact and worth.

Team One has six North American offices across the country, including its Los Angeles headquarters, Atlanta, Boise, Chicago, Dallas, and New York.

The chosen marketing partner of many of the world's high-worth brands, agency clients include Lexus, Lexus Dealer Association, Barclays, KB Home, Alarm.com, Marriott International Luxury Brands (The Ritz-Carlton Hotel Company, W Hotels, St. Regis Hotels and Resorts), Cathay Pacific Airways, Ste. Michelle Wine Estates, Wisk, Sparklight, Hewlett-Packard Enterprises, and Simplot.

Team One has one-of-a-kind insight into affluent consumers across the globe. We provide an ever-expanding body of knowledge to give brands, old and new, the tools to leverage their heritage and innovate for the future.

Agency capabilities include website development, CRM, brand and business strategy, data science and analytics, media planning, media buying, performance media, experiential/lifestyle marketing, public relations, influencer programs, social media, design, customer research, and full-service multimedia video production.

Overview

The Team One C.O.R.E.

C = COLLABORATIVE - We work together to get better stuff done than we could alone.

O = OPTIMISTIC - Honest and confident in our quest forward; believing the impossible is possible.

R = RESULTS-DRIVEN - Creativity is always in service of results and never for its own sake.

E = ENTREPRENEURIAL - Build something new. Shoot for the moon

GENERAL SUMMARY

We are looking for a Freelance Social Media Account Supervisor to work on the Lexus account who leads and oversees day-to-day client business, specifically working on social campaign integrations and content shoots for Lexus social channels, as well as oversight of cross-channel content planning and creative development. This Freelance Account Supervisor will support the senior team members in day-to-day client business management.

Additional responsibilities include collaborating with teams across the agency to ensure that social media content and strategy aligns with Lexus’ larger brand objectives. This role will also serve as a direct client liaison for Lexus social media marketing. Must be able to focus on the business needs of the client, seek and articulate agency perspective on recommended solutions that contribute to innovative ideas in support of the clients’ goals.

Responsibilities:

Client Management:

Understand the client’s business and products
Build rapport and credibility with clients at multiple levels to comfortably engage in frequent client contact
Continuously provide a clear line of communication between Lexus clients and agency teams
Field requests from clients to keep projects on track and on budget
Remain actively involved in day-to-day client initiatives, while building an understanding of social, the Lexus business and Lexus products
Supervise client social media initiatives, including, but not limited to, business-building, strategic, media and creative projects
Play an important role in presentations to clients, including project and quarterly planning, selling creative and integrated campaign initiatives
Provide guidance to clients, assisting them with any aspects of social marketing, be willing to engage clients on difficult issues
Update Management Supervisor and/or Account Director on status of projects and answering client inquires
Lead weekly client status and meeting recaps
Review all materials and confirm accuracy prior to client presentations and final production

Team Leadership:

Practice standard operating procedures within the department to engage with others professionally, efficiently, and profitably
Champion agency process to ensure quality of work
Become familiar with and adhere to agency financial and operating procedures and policy

Projects, Communication and Integration:

Lead organic social integration and support of Lexus brand campaigns, including model launches, reveals media and brand partnerships
Lead support for priority Lexus events, including content planning and onsite content creation
Oversight of day-to-day social media content planning and creative development in coordination with strategy, creatives, Social Media Manager and Social Content Manager
Define project parameters and client needs, collaborate with strategy & creative teams regarding project strategic direction, integration and brief development
Manage client expectations regarding timing, schedules, budget and process
Manage ongoing project communication with clients, including client meeting recaps, next step clarification, schedules, status updates and approvals
Account for project budgets and scope, in partnership with Social Content Manager
Responsible for project and ad hoc reporting and partnering with digital analytics and media teams when applicable
Oversee daily management and assist with long-term strategy for Lexus social media channels
Close collaboration with counterparts in other disciplines (event/lifestyle marketing, media, creative, campaign, etc.), championing Lexus social strategies and sharing social media best practices and relevant trends
Consult with appropriate stakeholders and subject-matter experts in the idea development process
Be at the forefront of the digital, social trends, social platform updates and competitive space

Experience: Minimum 5-7 years’ experience working in the social and digital marketing space. Experience managing day-to-day oversight of a brand’s Instagram, Facebook, TikTok, Twitter, YouTube, Pinterest and LinkedIn channels. Experience working in an ad agency, with influencers and paid social media management are a plus.

Education: A bachelor’s degree is preferred.

Skills and Abilities:

Candidate must demonstrate an incredibly high-level understanding of the entire digital and social media marketing landscape, including knowledge of trends and emerging platforms, campaign administration, eporting tools and social media advertising products.
Must be capable of working as part of an integrated team while also maintaining individual priorities and managing multiple projects.
Strong account management skills required

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $< - $<. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be <.

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