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Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.

Responsible for the timely collection of all outstanding invoices delegated to one’s portfolio. Act as liaison between clients and internal finance teams. This will include heavy interaction with clients, billing, and NA brand agencies. Will work within the A/R collections team to achieve group and departmental targets and goals.

• Lead Client Collections & Reporting: Manage the timely collection of past-due client invoices, ensuring a high-quality customer experience while providing weekly collection status updates to senior management.

• Optimize Cash Flow Performance: Drive reduction of Days Sales Outstanding (DSO) and minimize aging balances (90+ days past due), while increasing the percentage of current accounts through effective reconciliation and credit management.

• Generate Strategic Financial Insights: Prepare and analyze statistical reports on aged accounts, exercising sound judgment and discretion in matters impacting business performance.

• Conduct In-Depth Account Investigations: Examine historical billing and payment data to identify client-specific invoicing patterns and contractual nuances impacting receivables collection.

• Develop Tailored Payment Plans: Design and manage flexible payment arrangements for overdue clients, aligning solutions with business policies and client needs.

• Deliver Actionable Reporting: Create and present ad hoc and recurring collection reports, offering insights to support strategic decision-making by the Collections Manager and leadership.

• Collaborate on Collection Strategies: Work closely with supervisors to define targeted strategies for debt recovery; manage daily follow-ups within the assigned account queue to ensure timely resolutions.

• Resolve Complex Collection Issues: Partner with brand and account management teams to quickly address and resolve client disputes, escalating unresolved issues to specialized teams as needed.

• Ensure Policy Compliance: Stay current on internal systems, procedures, and compliance requirements to ensure accurate and consistent execution of collection activities.

• Strengthen Cross-Functional Relationships: Coordinate with finance, fraud, credit, and account teams to streamline A/R processes, reduce bad debt exposure, and enhance credit screening effectiveness.

• Maintain Accurate Documentation: Consistently update collection systems with detailed notes on payment commitments, customer concerns, and account status.

• Proactively Manage Risk: Monitor high-risk accounts for severe delinquency, initiate timely escalation for bad debt or potential write-offs, and recommend recovery actions.

• Foster Internal Collaboration: Promote strong working relationships with billing, brand finance, and client account teams to ensure seamless communication and alignment on receivables priorities.

• Advanced studies or Bachelor's Degree related to Finance, Accounting or Business Administration.

• Knowledge of financial analysis and accounting rules.

• Advanced English (oral and written skills).

• At least 3 years of experience in similar positions.