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Quality Assurance Manual Lead

Presidential Innovation Fellows

Presidential Innovation Fellows

Quality Assurance
United States
USD 125k-125k / year
Posted on Apr 15, 2025

Job Summary:

We are seeking a Guidewire QA Manual Lead to join our dynamic team. As a QA Lead, you will play a critical role in ensuring the quality of Guidewire implementations and integrations by overseeing and executing manual test activities. You will be responsible for leading a team of QA analysts, working closely with cross-functional teams, and ensuring that all Guidewire-related solutions are thoroughly tested to meet both business and technical requirements.

Duties/Responsibilities:

  • Lead and manage a team of QA analysts in executing manual testing for Guidewire applications (Guidewire InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter).
  • Plan, design, and execute manual test cases for new features, system upgrades, integrations, and defect resolution for Guidewire applications.
  • Collaborate with business analysts, developers, and other stakeholders to define test scenarios, test data, and execution plans.
  • Identify, document, and track defects using defect tracking tools (e.g., Jira, ALM).
  • Ability to identify test cases that requires automation to save time
  • Ensure that all testing is aligned with project timelines and quality goals.
  • Lead defect triage meetings, provide clear communication on the status of defect resolutions, and ensure timely closure of defects.
  • Provide guidance and mentoring to junior QA analysts, ensuring high standards in test design, execution, and reporting.
  • Oversee the creation of test documentation, including test plans, test scripts, and test execution reports.
  • Conduct regression, integration, and functional testing of Guidewire systems.
  • Work closely with business stakeholders to understand requirements, ensuring that test scenarios are comprehensive and cover all relevant use cases.
  • Monitor and report on QA progress, highlighting any issues or risks that may impact project timelines or quality.
  • Identify process improvements and contribute to the continuous improvement of QA practices within the team.
  • Stay up to date with the latest trends and best practices in manual testing and Guidewire applications

Required Skills/Abilities:

  • Strong leadership, mentoring, and team management skills.
  • Excellent problem-solving, analytical, and debugging skills.
  • Strong written and verbal communication skills, with the ability to clearly convey testing results to both technical and non-technical stakeholders.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Attention to detail and a commitment to quality.

Required Education and Experience:

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
  • 5+ years of hands-on experience in quality assurance testing, with at least 3 years of experience in testing Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter)
  • Proven experience leading a team of QA analysts in a manual testing environment.
  • Knowledge of APIs and testing them using POSTMAN/SOAP UI
  • Proficiency in Guidewire applications and the insurance industry.
  • Solid understanding of SDLC, Agile methodologies, and testing life cycles.
  • Familiarity with defect management tools (e.g., Jira, HP ALM, or similar).
  • Hands-on expertise in API, UI, functional, and non-functional testing
  • Experience with version control tools (e.g., Git, SVN) is a plus.
  • Strong knowledge of software testing methodologies such as regression, functional, integration, UAT, and user story validation.
  • Strong experience in developing and executing manual test cases for complex software systems

Preferred Requirements:

  • Guidewire certifications (e.g., Guidewire Certified Professional) are a plus.
  • Experience with automation tools or scripting (e.g., Selenium, JUnit, or similar) is a plus.
  • Knowledge of performance testing tools is beneficial.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

Salary: Starting at $125,000 annually. Candidate's skills, experience and abilities will be taken into consideration for final offer

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