At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

About the Role

As a Sales Engineer on the Applied AI team, you will serve as the technical expert at the intersection of Podium’s AI products and our most strategic enterprise accounts and partners. You will work directly with prospects, clients, and partner engineering teams to design, validate, and deploy AI-powered solutions across industries like home services, automotive, retail and many more.

This role is part sales engineer, part solutions architect, and part AI product strategist. You will play a critical role in both pre-sales technical engagement and post-sale implementation planning.

What You’ll Do

Serve as the technical lead in enterprise sales cycles, partnering closely with AEs, solution consultants, and product teams to win new business
Design and present AI-powered solution architectures for use cases like AI voice agents, intelligent messaging, customer workflow automation, and real-time lead conversion
Lead deep-dive technical discovery sessions with IT, marketing, operations, and innovation teams at multi-location enterprises
Work closely with Podium’s AI product and engineering teams to provide customer feedback and influence roadmap decisions
Collaborate with system integrators, cloud solutions and enterprise IT teams to ensure smooth integration into legacy systems and CRMs
Own and deliver custom demos, proof-of-concept deployments, and technical validation steps during the sales cycle
Support pilot programs and help customers transition from early adoption to scaled AI deployment
Contribute to technical documentation, reference architectures, and enablement materials for both customers and partners
Represent Podium at technical partner events, industry summits, and developer workshops

What You Bring

3+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Partner Engineer, or similar)
Deep technical understanding of cloud-based SaaS platforms, REST APIs, data integrations, and enterprise systems (CRMs, POS, etc.)
Familiarity with generative AI concepts (LLMs, vector databases, RAG, fine-tuning, prompt engineering)
Strong presentation skills and ability to explain complex AI/ML concepts to both technical and non-technical stakeholders
Experience supporting complex enterprise sales cycles with multiple stakeholders and technical validation stages
Proven ability to collaborate cross-functionally with product, engineering, and revenue teams
Ability to manage priorities across multiple high-value accounts, with a bias for action and execution
Bonus: experience working with system integrators, digital transformation teams, or cloud marketplaces

Apply now

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