Seasonal Peloton Expert - Natick Mall
This is a fixed term contract role that runs through January 14, 2024. Availability to work a flexible schedule including evenings, weekends and holidays is required.
As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within our retail stores. You educate visitors on the portfolio of Peloton products and content, creating meaningful interactions, customized solutions, and closing sales. You are proud to represent Peloton and find great satisfaction in helping others become Peloton Members!
This is a non-exempt, overtime eligible position. In this role, you could work full-time or part-time.
YOUR DAILY IMPACT AT PELOTON:
- Provide excellent service and solutions to all current and future Members
- Stay current with new products, features, and content
- Help customers find the right product fit for their needs
- Meet or exceed established performance goals
- Contribute to all store activities, including inventory management, merchandising, marketing, and other duties as assigned
- Engage in cross departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support
YOU BRING TO PELOTON
- You have a passion for fitness, technology, and Peloton
- You are approachable, a good listener, and empathetic
- You have proven sales, service, or fitness experience in a customer-centric environment
- You have the ability to create immersive customer experiences
- Strong verbal and written communication skills
- You are ambitious, hardworking and team-oriented
- You are flexible with your schedule, including the ability to work evenings, weekends, and holidays, as your hours will be based on business needs
- High school diploma or equivalent
This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.