Community Moderator
Osmind
San Francisco, CA, USA
USD 30-50 / hour + Equity
Posted 6+ months ago
Osmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like ketamine, Spravato, and neuromodulation. Now, there is a growing movement among clinicians, patients, and researchers to close the gap between this scientific innovation and better real-world care.
At Osmind, we serve a network of 800+ independent psychiatry practices across 49 states. We help these clinics effectively provide high-quality care, scale as businesses, and contribute to research with our purpose-built EHR, software solutions, clinician community, and managed services. Our providers are at the forefront of psychiatry, offering innovative interventions and treating some of the highest acuity patients in the country.
Osmind is a San Francisco–based public benefit corporation backed by top investors including DFJ Growth, Future Ventures, General Catalyst, and Y Combinator.
Osmind is seeking a part-time Community Moderator to help foster an active, respectful, and valuable environment within our online community of mental health professionals and clinicians, the Psychiatry Collective. This person will play a key role in driving thoughtful discussions, supporting peer connections, and ensuring the community remains a trusted space to share knowledge and resources.
This role is ideal for someone with prior experience in mental health clinic operations—such as admin, intake, or billing—who understands the realities of clinical practice and is passionate about building connection and elevating the mental health field. While clinical credentials are not required, they are nice to have.
Commitment: ~10 hours/week, 3-month contract with the possibility of extension based on performance and community needs
Key Responsibilities
- Timely Engagement (within 24 hours): Welcome new members and respond to practice management inquiries to maintain a lively, engaged environment.
- Moderation & Quality Control: Uphold our code of conduct by monitoring activity and flagging any violations to ensure a respectful, professional space.
- Event Promotion Support: Help drive participation in live community events by linking to events in appropriate posts or threads.
Qualifications
- Community-Oriented: You're energized by connecting people and fostering belonging in online spaces.
- Experience in Mental Health Settings (Preferred): You’ve worked in or with mental health clinics—especially in administrative, intake, or billing roles—and understand the landscape.
- Strong Communication: You’re confident managing discussions and can handle sensitive or nuanced topics with care.
- Organized & Reliable: You keep track of conversations and follow through on engagement consistently.
- Bonus: Familiarity with interventional treatments like TMS and ketamine is helpful, but not required.
Fellowship Perks & Benefits
- Mentorship & Access: Collaborate with leaders in mental health innovation, including Dr. William Sauvé and Dr. Brittany Albright.
- Professional Development: Gain experience in community leadership and engagement within a high-growth healthtech company.
- Compensation: We offer a competitive hourly rate of $30-$50 per hour inclusive of an equity component opportunity.
- Visibility: Optional opportunities to contribute to community content and thought leadership.
