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about the role

Scope of the Manager of the CDN Gateway & Backend

The Manager of the CDN Gateway & Backend Team will oversee the development, implementation and lifecycle of CDN applications and components. This role encompasses both people and delivery management, with a strong emphasis on industrializing the team’s way of working — from think through to operation support. This role requires a strong focus on team management, process optimization, and the adoption of best practices in software development.

This manager will also ensure a CDN SERVICES department representation role locally in Morrocco.

Main Missions / Responsibilities

• Team Leadership & Management :
  • Lead, mentor, and manage a multidisciplinary development team.
  • Foster a high-performing, collaborative, and agile team culture.
  • Conduct performance evaluations, support individual development plans, and manage capacity planning.
• Project Management & Delivery Oversight :
• Oversee the development of software components and applications used for CDN delivery and operation services.
• Ensure timely delivery of high-quality, secure, and maintainable code in alignment with CDN business priorities.
• Establish and maintain quality standards for the development process, ensuring that all components meet performance and reliability criteria.
• Agile Leadership :
• Champion agile methodologies within the team (Scrum, Kanban, SAFe, etc.) and ensure their consistent adoption.
• Facilitate and support agile ceremonies, continuous improvement, and agile mindset.
• Process and Practice Industrialisation :
  • Drive the evolution from custom, ad-hoc practices toward standardized, and scalable development and deployment processes.
  • Implement best practices for continuous integration, test automation, code quality, and monitoring.
  • Promote a "DevSecOps” culture with an emphasis on automation, observability, and ownership.

• Stakeholder Collaboration :
• Work closely with cross-functional teams, including CDN product management, OW operations, and CDN & Data Product owner to align development efforts with business objectives
• Coordinate with those stakeholders to manage roadmap, backlog, and delivery milestones.
• Operational Support and Ownership:
• Define and implement support models for the developed CDN components, ensuring high availability and performance
• Ensure proper handover from development to support, including documentation, monitoring, and incident response readiness
• Collaborate with infrastructure (OPC, IDH, OINIS, etc) and operations teams for deployment and production health.