Staff Consultant
Oracle Cloud Infrastructure
Preferred Qualifications / Skills:
- Finance, Accounting or Business-related degree, or comparable experience in accounting or business operations roles.
- 2-3 years of consulting, accounting, or business process optimization experience. External customer facing experience is valued.
- Proven experience in defining solutions to business process requirements.
- Strong communication skills, with the ability to convey complex ideas clearly to customers and team members.
- Advanced proficiency in English (both written and verbal).
- Passion for driving customer satisfaction and building long-term relationships.
- Knowledge of ERP or CRM systems (such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Dynamics 365) is highly desirable.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
What you'll do: • Help customers achieve their business objectives with NetSuite. • Drive customer satisfaction through value consulting. • Understand customer business processes requirements and translate them into effective NetSuite solutions. • Analyze company operations to detect and prevent operational, system, or technical problems and suggest operational improvements with strategic thinking. • Proactively propose tailored solutions to customers based on an understanding of their business processes and your own knowledge of the platform. • Collaborate with other team members who possess strong functional and technical skills to ensure effective solutions and outcomes. • Perform problem solving with assistance and guidance in understanding and applying company policies and processes. • Participate in driving the approach to remediate system or process gaps, achieving consensus with the customers for effective resolutions.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $22.64 to $54.13 per hour; from: $47,100 to $112,600 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC1
Responsibilities
As a Staff Consultant you will be part of our Shared Resource Team (SRT). We cultivate the professional development of our team members while inspiring a culture of collaboration, inclusiveness, community development and commitment to NetSuite’s future.
You will work directly with customers who acquire the Advanced Customer Support (ACS) offering, a subscription-based managed services model. You will be responsible for helping these customers leverage the NetSuite ERP to operate their business by understanding their business processes and providing hands-on functional optimizations.
The Staff Consultant will meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to enhance the use of their NetSuite account. The Staff Consultant will also work closely with other internal teams, such as Technical Consulting and Account Management.
Who You Are:
- Critical Thinker: You possess strong analytical skills and can tackle complex problems effectively.
- Proactive: You take initiative to support customer priorities and execute internal administrative tasks.
- Passionate: You are driven to build a career in ERP consulting, delivering impactful results for customers.
- Adaptable: You can manage multiple tasks, operate in ambiguity, and adapt to changing priorities in a dynamic environment.
- Communicator: You excel in building long-term relationships and ensuring customer satisfaction through effective communication.
- Team Player: You understand the importance of collaboration and work well with others to achieve common goals.
What We Offer:
- Career Growth: Join a global leader offering continuous development, mentorship, and long-term career opportunities.
- Impact: Make a direct impact on customer success, helping them embrace cloud ERP and drive meaningful change.
- Team Culture: Thrive in a collaborative and inclusive environment, fostering growth and community.
- Competitive Package: Enjoy a competitive salary, benefits, and a supportive work-life balance.
- Office Culture: Role is based in our vibrant office Nashville, TN, offering a collaborative and supportive work environment..
If you are ready to take on this exciting opportunity, we invite you to apply! We are seeking individuals who share our passion for cloud ERP and are eager to contribute to our customers’ success.
