Software Development Manager
Oracle Cloud Infrastructure
About the Team
NetSuite’s AI Platform organization is building the next generation of intelligent, agentic, and context-aware capabilities that will power NetSuite Next. The AI Evaluation Platform is a critical foundational component ensuring all AI experiences—LLM-powered workflows, agents, recommendations, and model-driven insights—are safe, reliable, high quality, and compliant.
We build the systems used across engineering teams to evaluate LLMs, test agent behaviors, measure quality, and enforce governance for all AI features across the NetSuite product suite.
Role Overview:
We are seeking a Software Development Manager to lead the engineering team responsible for the AI Evaluation Platform. In this role, you will own the strategy, execution, and people leadership for the platform that powers AI quality measurement, regression testing, agentic evaluation, fleet validation, and model governance across NetSuite.
This is a highly visible, cross-functional role that partners closely with AI Platform, Product, Data Science, ADP (Agent Development Platform), MLP, Security, and Value Stream engineering teams.
You will be responsible for managing a team that designs, develops, troubleshoots and debugs software programs for AI evaluation, governance, and feedback collection.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
We are opening a new Software Development Manager (SDM) role dedicated to leading the AI Evaluation Platform engineering team. This hire is critical to ensuring consistent, scalable, and compliant evaluation capabilities across all AI features powering NetSuite Next.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $109,200 to $223,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2
As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.
Leadership & Strategy
- Own the end-to-end roadmap, execution, and delivery of the AI Evaluation Platform.
- Lead a team of 5–8 software engineers, with responsibility for hiring, mentoring, career development, and performance management.
- Establish engineering best practices, operational excellence standards, and quality gates for all AI evaluation workflows.
- Partner with Product, Security, and Governance stakeholders to define evaluation metrics, safety requirements, and compliance guidelines.
Technical Ownership
- Drive development of automated agentic evaluation frameworks, LLM quality benchmarks, and safety testing pipelines.
- Oversee fleet validation infrastructure ensuring reliability, correctness, and scale across thousands of customer accounts.
- Ensure the platform supports multiple model families (GPT-5, GPT-4.x, GPT-OSS, custom domain models, etc.).
- Integrate evaluation pipelines with ADP, MLP, Data Platform, and Feedback
- Set architectural direction and long-term scalability strategy for evaluation systems.
Cross Functional Collaboration
- Work closely with AI/ML teams to validate model performance, assess regression risks, and guide model selection.
- Partner with Value Stream teams to ensure new AI features meet quality, accuracy, and safety standards before release.
- Collaborate with ProdSec/AppSec to implement governance enforcement and responsible AI frameworks.
- Interface with senior engineering and executive leadership on progress, risks, and strategic impact.
