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Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

In an increasingly competitive landscape, our ability to scale development, access specialized expertise, and control costs is critical. We are seeking a hands-on and strategic-thinking Lead Outsourcing Manager to head up a centralized outsourcing function that empowers game teams across Netflix Games to deliver on time and at quality, while maximizing efficiency and flexibility.

You will work cross-functionally with game teams, central production, finance, and content acquisition partners to design and manage an end-to-end outsourcing program. Your expertise will help us identify the right partners, optimize costs, and ensure high vendor reliability across our portfolio. This is a rare opportunity to shape our outsourcing strategy and framework—starting with agile, bespoke approaches and maturing into a consistent, scalable system.

Responsibilities:

• Strategy & Program Ownership

  • Develop and communicate a clear vision for outsourcing that aligns with both developer and business goals.

  • Define and drive the outsourcing strategy for Netflix Games, from initial solutions to a fully operational, scalable program.

  • Serve as the primary point of contact for all outsourcing needs across the portfolio, partnering closely with game teams, central production, and cross-functional stakeholders.

  • Maximize the use of existing Netflix vendor partnerships and tools—build, buy, or optimize where new solutions are needed.

• Execution & Operations

  • Stand up and manage a centralized outsourcing framework, including vendor evaluation, onboarding, and performance tracking.

  • Build and iterate on processes for vendor intake, RFP/RFQ, rate card management, and spend tracking in partnership with finance and licensing teams.

  • Develop and maintain a vendor matrix (abilities, specialties, reliability, rates), ensuring transparency and consistency across all projects.

  • Gather feedback from developers, finance, and business partners to refine and improve outsourcing processes.

  • Track and report on key metrics to demonstrate the impact of outsourcing on project delivery, cost savings, and vendor reliability.

• Collaboration & Enablement

  • Map developer outsourcing needs to available vendors, resources, and cross-functional teams (e.g., Content Acquisition & Licensing, Finance, Central Production).

  • Work with cross-functional teams to streamline sourcing, contract negotiation, and onboarding workflows.

  • Serve as the escalation point for vendor performance issues, ensuring rapid resolution and high standards of quality.

  • Stay current on industry trends, emerging markets, and best practices in external development and outsourcing.

• Leadership & Management Experience:

  • Demonstrated experience leading teams, projects, or initiatives, formally or informally

  • Experience managing through influence in a matrixed or cross-functional environment; ability to lead without direct authority

  • Proven ability to manage, mentor, or develop others, formally or informally

Requirements:

• 12+ years in games outsourcing, production, vendor management, or related field, with a proven track record of building or scaling outsourcing programs.

• Demonstrated ability to own complex programs, influence without authority, and drive cross-functional alignment.

• Strong project management and production planning skills; comfortable operating in ambiguity and building processes from scratch.

• Deep understanding of vendor evaluation, contract negotiation, rate card management, and game production pipelines.

• Experience managing global vendors and multi-studio environments.

• Nuanced, analytical thinker—able to balance cost, quality, and flexibility, providing baseline guidance while enabling project-level negotiation.

• Excellent written and verbal communication skills; able to synthesize complex requirements and present clear recommendations to stakeholders at all levels.

• Deep empathy for both game development teams and external vendors; passionate about delivering high-quality games efficiently.

Location: Los Angeles preferred; open to remote candidates.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $200,000-280,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.