Director of Communications
Netflix
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Opportunity
Are you passionate about the creation of great entertainment and the technology that brings it to millions around the world? Do you want to help shape the narrative of a company that delivers joy to its members and sets new industry standards? If you’re an expert in planning and implementing campaigns that influence perceptions and drive results, we invite you to join our growing communications team.
The Role
Based in Los Angeles, the Director of Communications will play a key leadership role within the US Communications team. You will help define and share our product, financial, innovation, entertainment, and culture stories, collaborating closely with cross-functional teams including content, publicity, product & technology, and marketing.
The ideal candidate is entrepreneurial, creative, and thrives in a fast-paced, results-oriented environment. You should possess the presence, visibility, and track record to immediately establish credibility both internally and with external partners. You excel at driving campaigns, shaping narratives, and ensuring Netflix is part of the right conversations. A sharp awareness of reputation risks, the ability to seize timely opportunities in the news cycle, and a talent for crafting stories that stand out are essential. Additionally, you demonstrate extraordinary leadership, strategic vision, innovation, creative energy, and a collaborative spirit.
The Director of Communications will be responsible for developing a strategic and proactive media relations agenda that supports the overall objectives of the company and leadership. This position will be responsible for media relations, including PR strategy, press relations and issues/crisis management.
What You’ll Do
Develop and execute a strategic, proactive media relations agenda that supports the company’s objectives and leadership vision, including PR strategy, press relations, and issues/crisis management.
Leverage expertise in both brand and corporate communications to deliver best-in-class campaigns and initiatives.
Build and maintain strong relationships with key journalists, broadcasters, and emerging media platforms.
Anticipate and manage reputational issues and threats with effective communications plans and strategies.
Demonstrate a deep understanding of Netflix’s business, industry dynamics, and financial reporting, and communicate these effectively to media, shareholders, consumers, and other stakeholders.
Provide creative, proactive, and innovative storytelling that drives business outcomes.
Develop high-quality communications materials for both internal and external stakeholders (e.g., press releases, talking points, Q&A documents, media pitches, statements, presentations, and strategy plans).
Partner with Government Relations, Investor Relations, marketing, and business leaders to ensure Netflix’s business is well-understood and well-perceived.
Provide strategic counsel and media training to executives, along with securing speaking opportunities for them, and preparing all necessary materials and presentations
Serve as a confident company spokesperson.
Collaborate closely with Investor Relations on financial results, SEC filings, and other material announcements.
Identify impactful viewership trends and translate insights into actionable, data-driven stories that advance Netflix’s priorities.
Lead and mentor a small team of communications professionals, fostering collaboration and professional growth.
What You’ll Bring
Minimum 15 years of experience in media, corporate, or agency communications.
Expertise in distilling complex concepts into clear, engaging narratives at a global level.
Established credibility and relationships within the media.
Experience engaging both industry and consumer audiences.
Excellent judgment, business acumen, and problem-solving abilities.
Entrepreneurial, creative, and adaptable, with a strong drive for results.
Proven ability to lead, develop, and manage successful teams.
Detail-oriented, organized, and able to balance big-picture strategy with hands-on execution.
Deep interest in or experience with the entertainment and technology sectors.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $380,000 - $775,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
