Get introduced to vetted companies that are still hiring

We are seeking a detail-oriented and adaptable professional to join our team as an EDI Technician. As the investigator and fact-checker of data, you’ll ensure our business has the right information to provide excellent customer service to the businesses we serve.

WHAT WE CAN OFFER YOU:

• Estimated Hourly Wage (Levels have variable responsibilities and qualifications):
  • EDI Technician: $20.00 - $23.00, plus annual bonus opportunity
  • Senior EDI Technician: $22.00 - $25.00, plus annual bonus opportunity
    
• 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 9 paid holidays in 2023.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 56 hours of personal time in 2023, prorated based on the start date.
  

WHAT YOU'LL DO:

• Process eligibility data accurately and communicate issues to customers while meeting production and quality standards.
• Evaluate and maintain employee eligibility, ensuring compliance with policyholder contracts and legal requirements.
• Review and analyze submitted data, initiate correspondence for missing information, and educate policyholders and brokers.
• Understand different file types submitted by Benefit Administrators and their impact on processing and eligibility downstream.
• Utilize various applications to assess employee and group eligibility. Applications include, but are not limited to COMPASS, GSAP, JIRA EDI Processor, BAM, Ultra Edit.
• Identify and communicate eligibility discrepancies to resolve issues promptly.
  

WHAT YOU’LL BRING:

• Excellent customer service and relationship building skills.
• Adaptability and the ability to learn quickly
• Strong verbal and written communication skills and the ability to effectively articulate instructions and information to Workplace Solutions associates, customers, brokers, and Benefit Admin partners.
• Sound judgment, creativity, and flexibility, critical thinker and self-motivated.
• Proficient with personal computer and Microsoft applications.
• Proficient typing and data entry skills with strict accuracy and attention to detail.
• Ability to operate a computer keyboard and calculator throughout the work period.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
  

VALUABLE EXPERIENCE:

• Familiarity with applications used for eligibility investigation - COMPASS, GSAP, JIRA, EDI Processor, BAM.
  Knowledge of eligibility requirements, contract provisions, and applicable federal/state laws.
  

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

#mutualofomaha