BOTTEGA VENETA - Supervisor Bond Street
Kering
People & HR, Operations
London, UK · Philadelphia, PA, USA · Austin, TX, USA · Detroit, MI, USA · Jacksonville, FL, USA · St. Petersburg, FL, USA · Tampa, FL, USA · Atlanta, GA, USA · Des Moines, IA, USA · London, UK · Red Street, Newcastle ST5 7AH, UK
Posted on Sep 18, 2025
Summary
Job Description
About Us
Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966.
Born in Vicenza the House is rooted in Italian culture yet maintains a truly global outlook.
An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.
Role Mission
The Supervisors are the point of reference when the Store Manager and/or the Assistant Store Managers are not in store.
They guarantee that all the policies and procedures are properly followed, provide support to get things done and handle complaints or conflicts.
They usually replace the ASM role in small size stores (Headcounts <=5) or can be an additional role for long operating hours stores.
Profile in Essence
- Guarantees the policies and procedures are followed
- Supports the Store Manager to seek ways of improvement
- Knows how to handle complaints and conflicts
- Supports the SM to maximize sales opportunities
- Provides support to colleagues and works with everyone to get things done
- Provides constructive feedback
Key Accountabilities
Driving Sales
- Supports the SM in finding effective solutions to maximize sales opportunities.
People
- Inspires trust by displaying honesty and contributes to creating and maintaining a positive environment, especially in critical situations.
- Collaborates with the SM to build cohesive diverse teams, is considered a point of reference for the store staff, shares experiences and information, listens to people, adapts to different and multicultural personalities, seeks for collaboration, provides support to colleagues and works with everyone to get things done.
- Knows how to handle complaints and conflicts with diplomacy and constructive approach.
- Provides constructive feedback.
Operations
- Guarantees that all the policies and procedures are properly followed when SM or ASM are not in store.
- Pays attention to details and strives to meet quality luxury standards. Observes all activities with critical eyes and supports the Store Manager in continuously seeking ways of improvement.
Key Requirements
- Excellent communication skills
- Detail-oriented
- Team player
- Solution orientated
Job Type
RegularStart Date
2025-10-02Schedule
Full timeOrganization
Bottega Veneta UK Co Ltd.