HR Sales Specialist
Justworks
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Who You Are
You are an experienced HR practitioner passionate about helping small businesses grow with confidence. You are comfortable handling delicate situations, with the ability to be empathetic, compassionate, adaptable, and responsive. You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive process improvements. You like learning about new products, and you are an HR subject matter expert who loves helping others learn as well.
As an HR Sales Specialist, you’ll serve as an HR expert who helps shape an informed pre-sales and revenue expansion strategy for Justworks’ HR support offerings. Your ultimate goal is to drive awareness of this program in the marketplace and Sales Organization and to assist in acquiring new business for Justworks. As a key contributor to Justworks’ team selling methodology – you communicate, plan, and adapt. You’ll partner closely with the Sales, PR, and Marketing teams to educate our Sales teams, prospects, and the broader market on Justworks’ suite of HR services.
Your Success Profile
What You Will Work On
- Speak directly with prospective customers as a subject matter expert to educate them on Justworks’ HR offerings and PEO value proposition with the goal of improving our win rates
- Conduct analysis of prospective customers’ industry norms and expectations for an effective HR tech ecosystem
- Adapt communication style and vernacular to prospective customer preferences, analyze prior interactions with decision-makers to deploy effective and rhetorical rapport
- Craft and develop innovative enablement and training programs that illustrate the value proposition of Justworks’ HR support offerings, bolstering the knowledge of the sales organization
- Drive process improvement for the integration of HR support value selling into the Sales workstream and native tech ecosystem
- Collaborate with Product Marketing to identify upsell and cross sell opportunities related to HR Support and PEO as a value proposition
- Collaborate with Business Development to enhance partner channel programming through the creation and delivery of HR content to increase referral volume
- Collect, organize, and report on feedback from our partners to ensure we continuously build better, more inclusive, and effective HR programs with our customers in mind
- In collaboration with Content Marketing, generate HR-specific content in the form of blog posts, videos, webinars, live presentations, and collateral for marketing campaigns and events that spur engagement from prospects and customers
- Maintain knowledge of Justworks’ product and support offerings, as well as legal & compliance guardrails with respect to HR best practices guidance
- Maintain close contact with the HR Consulting team in order to recommend expansions of the team’s offerings (scope and scale) as well as internal process improvements
- Other duties as needed based on department and/or organizational needs
How You Will Do Your Work
As an HR Sales Specialist how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:
- Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
- Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior.Curious - the innate desire to learn, grow, and understand.
- Results-Driven - consistently achieves results, even under difficult circumstances.
- Functional Expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
- Clear Communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- Minimum of 4-5 years experience in HR, with 2+ years as an HR Generalist, HR Business Partner, HR Manager, HR Operations Specialist or similar; some HR tech sales experience may be substituted for HR experience
- Tech/SaaS or PEO experience is a plus!
- 2+ years working with and supporting employee groups in sales, marketing, advertising, media, or public relations
- 2+ years partnering with senior leadership on strategic HR program implementation
- Experience with multi-state HR operations in areas such as payroll, benefits administration, and especially employment regulation compliance (worker classification, nondiscrimination, leaves of absence, et. al.)
- Ability to work independently and communicate effectively to various levels of ICs and management
- Proven success adapting to diverse communication styles, empathizing with others to understand their priorities, and tailoring oral and written communication accordingly to achieve desired results
- Strong writing skills across various communication channels (e.g. broad-based internal announcements, executive communication, client-facing emails, and marketing collateral)
- Plus: Prior experience developing, managing and implementing targeted content via multiple channels i.e. blogs, video, webinars, live presentations etc. in order to drive interest, engagement and revenue
- If not already certified, PHR, SPHR, SHRM-CP, or SHRM-SCP certification must be obtained within the first six months of employment - Justworks will provide financial support
The base wage range for this position is targeted at $105,000 - $125,000 in our New York City office. Final offers may vary from those listed.
#LI-Hybrid #LI-KO1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
