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<div class="content-intro"> <h2>Intercom is redefining how businesses support their customers using powerful messaging and automation.</h2> <p>Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver efficient and personal customer experiences at scale. Intercom is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.</p> <p>Join the company helping businesses grow revenue through in-product messaging, and so much more!</p> </div><h2>What's the opportunity? 🤔</h2> <p> <span style="font-weight:400;">As a Sales Development Representative, your role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom, and moving them forward in the sales process. As Intercom's first point of contact, you play a key role in building the Intercom brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.</span> </p> <p> <span style="font-weight:400;">We strongly believe in the overall growth and continued development of each new hire. In joining the Sales Development team at Intercom, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career in sales.</span> </p> <p></p> <h2>What will I be doing? 🚀</h2> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Providing a great experience for Intercom’s prospective customers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Engaging with potential and current customers to assess mutual fit</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Working closely with Account Executives to build pipeline and drive deals</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Maintaining an up-to-date knowledge of our product and its value to customers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Demonstrating an ability to attract new customers</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Working with other functions to improve business processes</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Engaging in team development and mentoring</span></li> </ul> <h2>What skills do I need? 📖</h2> <ul> <li style="font-weight:400;"><span style="font-weight:400;">0-3 years of work experience (Sales and/or SaaS experience is a +)</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Excellent written and verbal communication</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Exceptional listening skills combined with the ability to synthesize information</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong organization and time management</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Intellectual curiosity and problem solving</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborative and coachable</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Highly motivated and self-driven</span></li> </ul> <h2>Bonus skills attributes 🙌</h2> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Bachelor's Degree preferred</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Familiarity with these systems and tools: (SFDC,Outreach, Dialpad, Zoominfo)</span></li> </ul> <h2>Benefits 😍</h2> <p> <span style="font-weight:400;">We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)</span> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Competitive salary and meaningful equity</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Comprehensive medical, dental, and vision coverage</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Regular compensation reviews - great work is rewarded!</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Open vacation policy and 10 corporate holidays</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Paid Parental Leave Program</span></li> <li style="font-weight:400;"><span style="font-weight:400;">401k plan match</span></li> <li style="font-weight:400;"><span style="font-weight:400;">In-office bicycle storage</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Fun events for Intercomrades, friends, and family!</span></li> </ul> <p>The base salary range for this role is targeted at $65,800 - $89,000 in Illinois. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).</p> <p></p><div class="content-conclusion"> <p>Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).</p> <p><strong>Is this role not quite what you're looking for?<a class="c-link" href="https://www.gem.com/form?formID=4e5bb11c-8e25-46ad-8765-504e99d3743d" target="_blank" data-stringify-link="https://www.gem.com/form?formID=4e5bb11c-8e25-46ad-8765-504e99d3743d" data-sk="tooltip_parent" data-remove-tab-index="true">Join our Talent Community</a> to stay connected with us.</strong></p> </div>