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Hazel Health, the national leader in school-based telehealth, was founded in 2015 to address systemic inequities in healthcare access, and ensure all children can get the quality care they need and deserve. We leverage digital health technology to provide on-demand physical and mental health care services to over 2 million students in school districts across the country.

Physical and mental telehealth has become more relevant in the lives of children than ever before. Hazel is experiencing tremendous company growth as we respond to our nation’s call for equitable, affordable, and safe virtual access to healthcare.

We are a mission-driven team of healthcare and business leaders, educators, and tech innovators, bringing together our unique skills in a meaningful way to do good in the world. Please consider joining us to share your gifts and talents with a growing and diverse organization, working to make healthcare available to all students.

The Role: Business Operations Manager

Location: Fully Remote (within the United States)

About This Role:

We are looking for a strategic, empathetic, and action-oriented Business Operations Manager to join our exciting Strategy and Analytics team. The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges.

What You’ll Do:

• Assist Hazel’s executives in determining how to best take on solving the company’s biggest opportunities and most challenging problems
• Lead and oversee mission-critical initiatives from start to finish, including initial problem identification and assessment, cross-functional strategy development, pilot design, and detailed post-mortem analysis
• Select examples of past initiatives: market expansion assessment, account management optimization, product strategy, partnership evaluations, customer experience mapping
• Be a thought partner and influencer with leaders and other stakeholders on key initiatives and ongoing issues
• Support with Chief of Staff responsibilities, including preparing for Board of Directors and investor meetings and assisting with internal and external communications

About You:

We are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria.

• Bachelor’s degree
• 3-5 years of experience in top-tier management consulting (required)
• Passion for our mission
• Exceptional problem-solving skills, with an ability to structure ambiguous questions, thoughtfully prioritize efforts and efficiently drive to company-wide recommendations
• Strong results orientation, leveraging project management skills and an entrepreneurial mindset to independently guide cross-departmental efforts
• Excellent communication (written and verbal) and interpersonal skills with teammates across all levels within the organization and with external partners
• A natural ownership mindset and entrepreneurial approach
• Comfort with ambiguity and getting scrappy in a humble, fast-paced environment

Hazel’s Core Values:

• Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.

• Always Accountable: We set high standards for ourselves and each other and deliver. We do what we say we are going to do.

• Make it Happen: Every teammate has the power and responsibility to make our company better. We are collectively imagining and building the product and company of our dreams.

• One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.

• Never Stop Innovating: We are bold. Our goal is to make transformational change. Sometimes we will fail, and we use it to learn and drive forward.

• Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.

Our Benefits:

This is an exciting position in a fast-paced organization. We offer:

• A highly competitive compensation package (including salary, bonus)
• Flexible work hours and the option to work remotely
• Generous, high-quality medical, dental and vision coverage
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 11 paid holidays annually
• Flexible Spending Account (FSA)
• Employer-paid short-term and long-term disability and employer-sponsored life insurance
• Home office setup including a Macbook, iPad (depending on role), and internet and phone reimbursement for remote positions
• A positive, supportive, and passionate team

Our Stance On Diversity:

At Hazel, we don’t just accept differences—we thrive on them. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.

Hazel is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status.

All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.