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Patient Care Coordinator - Eugene, OR - 2222365

Genoa Telepsychiatry

Genoa Telepsychiatry

Eugene, OR, USA
Posted on Thursday, June 6, 2024

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Position in this function works collaboratively as part of the clinical team to provide non-clinical assistance for patients, providers, and other staff members in a medical clinic. Provides support by ensuring that all necessary information is gathered during pre-visit planning, assists with scheduling checkouts in exam rooms, may assist with lab and sterilization support, and multiple administrative tasks needed by the team. May serve as backup to Registration and Scheduling at the front desk.

Location: 330 S. Garden Way, Eugene, OR

Schedule: Monday – Friday – 8 hours between 7 AM – 5 PM PST

Primary Responsibilities:

  • Management of electronic faxes and medical records
  • Pre-visit planning to include printing Pre-Visit Planning Tool for each patient, collecting appropriate outside records for in-patient or ER follow-ups, and review for quality metric gaps
  • Exam room duties to include scheduling follow-up appointments and assisting with cleaning and stocking exam rooms
  • Performs or assists in the performance of basic clinical and/or laboratory procedures as appropriate to the activities of the clinic and non-certified status. May include administrative participation in vaccine clinic patient flow
  • Back up as needed in the clinic to include registration and scheduling, autoclave sterilization processing, insurance verification
  • Collects, verifies, records and maintains data on clinical activity; prepares associated reports as required
  • Maintains patient confidentiality, follows HIPAA and all regulatory guidelines to stay within scope of role
  • Other administrative duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at:

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of experience in registration, scheduling or front desk in a medical setting and general clerical/administrative experience

Preferred Qualifications:

  • 2+ years of work experience in a medical office or clinic setting
  • A basic knowledge of medical terminology
  • Solid multitasking, critical thinking, and typing skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.