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Behavioral Health Provider Quality Specialist - Remote/Field-based in Maryland - 2195049

Genoa Telepsychiatry

Genoa Telepsychiatry

Quality Assurance
Baltimore, MD, USA · Baltimore, MD, USA · Upper Marlboro, MD, USA · 3, Marlboro, MD, USA · Silver Spring, MD, USA · Columbia, MD, USA · Colombia · Annapolis, MD, USA · Annapolis, MD, USA · Towson, MD, USA · Towson, MD, USA · Frederick, MD, USA · hagerstown, md, usa · hagerstown, md, usa
Posted on Wednesday, November 15, 2023

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Optum Provider Performance is an integrated team serving all Optum businesses. We’re focused on improving the health of our members, enhancing our operational effectiveness and reinforcing brand and reputation for high – quality health plans. Join us and help guide our efforts to improve the patient experience. It takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment.
If you are located in Maryland, you will have the flexibility to work remotely* as you take on some tough challenges.  You will be required to travel throughout the state approximately 75%.
Primary Responsibilities: 

  • Complete clinical audits and record reviews of behavioral health and substance use disorder providers in the State of Maryland
  • Provide education and support to providers regarding operational and treatment record documentation standards
  • Conduct quality of care investigations of behavioral health and substance use disorder providers
  • Provide analytical support and expertise when compiling report information
  • Develop and implement effective analysis, research and evaluation in preparation for clinical monitoring audits activities
  • Assume responsibility for inter – rater reliability of clinical audit activities
  • Extract appropriate data from SQL or Oracle environments
  • Participate in departmental meetings and activities
  • Travel 75% , including some overnight travel

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

One year of post-high school education can be substituted/is equivalent to one year of experience.

Required Qualifications: 

  • Active, unrestricted, independent mental health licensure (i.e., LP, LCSW, LCMFT, LCPC) in Maryland
  • 3+ years post licensure experience in behavioral health setting
  • Proven intermediate computer skills (Microsoft Word, Excel, Outlook, and Internet) with the ability to navigate a Windows environment, including create, edit, save, and send documents using Microsoft Word
  • Access to high-speed internet and a dedicated, distraction-free workspace at home
  • Reside in the state of Maryland
  • Ability travel up to 75% of the month (flexible schedule), including overnights, to client and/or patient sites throughout Maryland

Preferred Qualifications:         

  • Demonstrated ability to collect, analyze and present data
  • Experience with conducting clinical audits of behavioral health/substance use disorder treatment records
  • Experience with Medicaid service delivery
  • Knowledge/experience with behavioral health evidence-based practices
  • Knowledge of Joint Commission survey processes
  • Knowledge of HEDIS Standards

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment