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Licensed Practical Nurse - Internal Medicine - 2198131

Genoa Telepsychiatry

Genoa Telepsychiatry

Poughkeepsie, NY, USA
Posted on Wednesday, November 15, 2023


Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. 

CareMount Medical. P.C. is the largest independent multispecialty medical group in New York State, providing medical care of the highest quality to over 500,000 patients in 40 different locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties. Founded in 1946, CareMount Medical has grown to over 500 physicians and expert health partners representing 40 different medical specialties, with major campuses in Mount Kisco, Carmel, Fishkill, Jefferson Valley, Katonah, Kingston, Poughkeepsie, and Rhinebeck. CareMount Medical is affiliated with world-class organizations including the Massachusetts General Hospital and Mount Sinai Health System as well as Memorial Sloan Kettering Cancer Center. CareMount Medical offers on-site laboratory and radiology services, endoscopy suites, and infusion suites, as well as seven urgent-care centers, rendering comprehensive care in convenient locations. CareMount Medical physicians are frequently recognized as best doctors in respected publications; dozens have been featured in lists including Westchester Magazine ’s “Top Doctors”; Best Doctors; and Castle Connolly Medical’s America’s Top Doctors®. Visit for more information.

The group has always maintained a firm commitment to each of our patients…to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal – physicians, nurses, technicians and support personnel.

Position Overview: The Licensed Practical Nurse or LPN provides nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices. Assists physician or other provider with clinical procedures and participates in patient teaching.

Typical Physical Demands: Requires full range of body motion including moving and lifting patients, manual and finger dexterity and eye-hand coordination. Requires sitting and/or standing for extended periods of time. Occasionally exerts up to 100 pounds of force, such as assisting patients in arising from the exam table, pushing patients in wheelchairs, or assisting patients into/out of wheelchairs. Requires corrected vision and hearing to normal range. May require occasional lifting and carrying office supplies.

Typical Working Conditions: May require frequent exposure to communicable diseases and body fluids, toxic substances, medicinal preparations, and other substances and conditions common to a medical office environment. Requires working in close proximity to other personnel. Requires use of computer keyboard throughout the work day. May require use of autoclave for instrument sterilization. Requires working under stressful conditions and/or working irregular hours.

Provides Direction To: Clerical assistants, medical assistants, and other non-licensed personnel.

Performance Expectations:

  • Clinical Knowledge and Skills
    • Demonstrates clinical competence in the clinical knowledge and skills area of practice, and assisting MD’s with procedures
    • Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions
    • Collaborates with patients and other members of the health-care team to establish goals and priorities to meet patients’ immediate and future needs with consideration of developmental differences
    • Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site and possible side effects
    • Provides accurate, up-to-date clinical information to patients consistent with LPN scope of practice and accepted CareMount Medical practice standards, policies, and protocols
    • Functions effectively w/ other healthcare providers during clinical emergency situations
    • Understands and practices universal precautions correctly and consistently complies with all applicable OSHA guidelines and CareMount Medical policies
  • Communication
    • Communicates professionally in all situations and across all modalities (email, telephone, and EHR)
    • Notifies patients and reception staff promptly of un-anticipated physician/mid-level healthcare professional delays or scheduling changes
    • Provides reassurance to patients who are upset and/or in need of assistance or additional information
    • Delegates duties to clerical assistants, medical assistants, and other assistive personnel as appropriate
    • Answers telephone promptly and courteously and identifies self by name and department (and physician’s office by physician’s name, if appropriate)
    • Effectively and efficiently screens patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
    • Facilitates patient referrals and pre-certs as needed
    • Consults with physicians, RN’s and Patient Care Manager as necessary
  • Organizational Skills
    • Demonstrates ability to set priorities appropriately toward the achievement of a desired outcome
    • Sets priorities effectively to ensure timely completion of assigned work
    • Requests assistance as appropriate in order to complete assigned work
    • Takes and delivers complete, appropriate and signed messages as needed
    • Efficiently & effectively processes multiple and/or simultaneous tasks
    • Notifies patients of amount of time needed to address or answer their requests or questions; completes such requests as promptly as possible and/or notifies patient of anticipated (or unanticipated) delays
  • Documentation
    • Documents in EMR all pertinent clinical observations/information medications/immunizations/treatments given, etc.; utilizing medication and immunization module
    • Maintains legible log of all telephone calls received, including, but not limited to: date and time of call, full name, date of birth, and call back number as well as reason for call, per departmental guidelines
  • Team Dynamics
    • Demonstrates effective problem-solving skills to maintain the smooth functioning of the department & patient/personnel safety
    • Offers to assist others when work load permits
    • Provides direction & support, delegates tasks to professional & non-professional staff; Is cooperative & open-minded in working in a team setting
    • Serves as an effective preceptor to new staff as assigned
    • Effectively performs the duties of charge nurse as assigned
    • Actively participates in departmental staff meetings
    • Assists Patient Care Manager when possible by taking on alternate assignments or responsibilities, working additional hours, or altering regularly scheduled hours, when necessary
  • Professionalism
    • Demonstrates accountability, sound judgment, & ethical behavior in all activities
    • Keeps current in clinical and theoretical nursing practices
    • Attends mandatory conferences/in-services in order to maintain active NY State registration, in good standing with NY State Education Department
    • Serves as a role model for professional conduct and professional practice (e.g., maintaining composure during times of increased stress)
    • Maintains confidentiality of all information obtained from patient records and conversations with patients, physicians, and other CareMount Medical personnel
    • Demonstrates patient advocacy
    • Maintains current license, NYS registration, & BLS certification
  • Other Specific Responsibilities/Duties

Primary Responsibilities:  

  • Arrives to work on time or notifies Patient Care Manager or designee as soon as employee becomes aware that s/he will be absent or tardy, and/or as per individual department protocol
  • Maintains an acceptable attendance record as per CareMount Medical policies and procedures
  • Notifies Patient Care Manager or designee whenever leaving CareMount Medical premises during scheduled work hours
  • Attends all mandatory CareMount Medical programs and in-services
  • Dresses according to CareMount Medical dress code
  • Assumes responsibility for reading, understanding, and complying with information contained in the current CareMount Medical Employee Handbook, CareMount Medical Clinical and/or Administrative Policy & Procedure Manuals, as applicable
  • Maintains patient confidentiality under all circumstances, and follows all CareMount Medical policies regarding confidentiality
  • Assists Patient Care Manager and/or designee, and/or other administrative personnel when possible by taking on alternate assignments or other responsibilities, working additional hours, or altering regularly scheduled hours, when necessary, for the efficient operation of CareMount Medical

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:  

  • Graduate of an accredited school of practical nursing
  • New York State (NYS) license with current NYS registration, in good standing

Preferred Qualifications:  

  • Current CPR/BLS certification
  • 1+ years of experience as a licensed practical nurse or 2+ years as a medical assistant in a pertinent practice area

New York Residents Only: The hourly range for New York residents is $18.80 to $36.78 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.       

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.