Production Operations Manager ›
Filevine
United States
Posted on Dec 3, 2025
What You'll Do - Production Operations Ownership
- Oversee all pre-production and post-production workflows that support certified transcripts.
- Ensure accurate processing of rough drafts, exhibits, errata, and other pre-production tasks.
- Manage post-production tasks including formatting, exhibit packaging, certificate creation, and delivery.
- Monitor deliverable quality, resolve issues, and partner with Product & Transcription Ops on improvements.
What You'll Do - People Management & Team Leadership
- Manage, coach, and develop Production Operations team members.
- Set goals, provide feedback, and maintain a culture of accountability.
- Oversee staffing, scheduling, and resource allocation.
What You'll Do - Capacity Planning & Operations Strategy
- Forecast workload and plan capacity for scaling production.
- Improve processes to enhance accuracy, efficiency, and throughput.
- Support automation and system improvements in partnership with internal teams.
- Collaborate cross-functionally on product updates and workflow enhancements.
What You Bring
- 5+ years of experience in operations, production management, or related roles—ideally within a fast-paced or high-throughput environment.
- Prior people-management experience with a track record of coaching, developing, and scaling operational teams.
- Strong operational acumen with demonstrated success in process improvement, workflow optimization, or quality management.
- Comfortable navigating deadlines, multitasking, and high-volume environments.
- Familiarity with tools such as Adobe Suite, Excel, Notion, Slack, and similar systems.
- Adaptability suited to a dynamic, evolving product and operational ecosystem.
