Product Implementations Consultant ›
Filevine
Product
Salt Lake City, UT, USA
Posted on Jun 12, 2025
Responsibilities
- Maintain comprehensive product knowledge across the Filevine family of products
- Train customers to use and customize various aspects of the Filevine family of products
- Manage the implementation process across a variety of customer accounts
- Learn about and understand how to marry data from other softwares to Filevine effectively
- Work with cross-functional teams and partners to identify opportunities for better learning within our customer base, and provide training and content necessary to increase customer adoption
- Assist in the creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to cross-functional teams and partners
- Create and adjust ongoing content to Filevine University given changes in best practice and features
- Support other expert teams and expert roles as needed
- Occasional travel, as necessary
Qualifications
- In office position
- Paralegal or legal assistance experience preferred
- Project Management experience preferred
- Assertive communicator that can provide recommendations and instill confidence
- Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
- Quick learner of new technologies, self-motivated
- Driver of change for more impactful solutions and customer outcomes at a fast-growing company
- Ability to lead critical conversations
- Ability to independently manage competing customer priorities and initiatives with limited structure
