Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

· Responsible for the management and successful delivery of assigned projects teams for key client accounts

· Serve as the primary communication link between the client and laboratory operations

· Interpret and communicate technical information to project team while managing project stakeholder requirements

· Work with lab operations to initiate, plan and organize, and monitor/control required study activities in accordance with awarded work package

· Actively manage the completion of study activities to ensure timeline, financial and quality objectives are met

· Create and maintain project tracking tools to ensure all parties are clear on expectations and responsibilities and maintain accountability for all study activities

· Drive follow up on all action items assigned to a project team and stakeholders

· Manage client expectations- provide client with project updates, project related financial updates, and obtain feedback on implementation of work scope

· Take appropriate actions and escalate to appropriate Eurofins and client management as needed if services and projects deviate from expectations

· Manage documentation of project communication, including management of protocols, methods, meeting agendas and minutes and other client deliverables

· Track financial aspects of projects including FTE utilization, and purchase order and invoice management

· Document successes, challenges, and lessons learned throughout project execution

· Organize and facilitate client visits and audits. Prepare and present at client meetings as the assigned project manager as appropriate

· Support sales efforts in the bid process to gain repeat, and/or new, long-term business as needed

· Work seamlessly with Business Development team to onboard opportunities and set projects up for successful execution

Qualifications

The ideal candidate would possess :

· Excellent communication skills- with oral and written

· Strong organization and attention to detail

· Prior project management or customer service experience in a scientific field

· Computer skills- Experience utilizing MS Office including MS Project, Excel, or other project organizational tools. Experience utilizing a Laboratory Information Management System (LIMS) is a plus.

· Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies (GMP knowledge a plus)

· Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

Basic Minimum Qualifications :

· High school diploma or equivalent; Bachelor's degree in science (Chemistry, Biology, Biochemistry ) Business minor or MBA preferred

· Minimum 3 years of project management or customer service experience in a scientific field preferred

· Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Position is full-time, Monday - Friday, 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

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