Quality Supervisor
Eurofins Scientific
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
To supervise the activities of quality staff responsible for developing and implementing quality programs in accordance with applicable requirements, Standard Operating Procedures (SOPs), Good Laboratory Practices (GLPs, current Good Manufacturing Practices (cGMPs) and in compliance of ISO 17025 to ensure integrity and consistency of quality systems and training.
Full responsibility for supervising assigned quality staff. This includes hiring, coaching, scheduling/delegating work, conducting performance reviews and determining pay/ promotions. Responsible for insuring all staff is in compliance with SOPs and Iso standards.
Essential Duties and Responsibilities:
- Applies ISO17025/cGMP/GLP in all areas of responsibility, as appropriate
- May be required to assume responsibilities of Quality Director in the absence of the Quality Director.
- Coordinates with multiple locations and Business Units
- Develops appropriate training plans and ensures staff are trained
- Assists with performance evaluations, staffing decisions and other supervisory activities for the assigned functional group
- Trains and mentors staff, sharing expertise in quality compliance
- Schedules staff and assigns resources
- Compiles and communicates corporate quality metrics
- Conducts internal audits, both Technical and QMS
- Generates management review reports and facilitates management review meetings
- Develops and implements SOPs
- Determines SOP applicability, peer reviews SOPs and other controlled documents
- Identifies process improvement opportunities, recommends solutions, and implements action plans to improve quality
- Manages proficiency testing (PT) schemes, scheduling, reporting results, updating PT database and communicating results to operations
- Participates in external audits and evaluates responses to audit reports
- Manages customer feedback/ complaints
- Manages non-conformity documentation, creating, completing, reviewing and approving where applicable
- Ensures complaint and non-conformity documentation remains under control through periodic communicating of status/metrics to operations.
- Manages vendor/ subcontractor qualifications
- Generates other quality metrics as required (e.g. change control / control chart / OOS / standard/reagents etc.)
- Performs monthly review of USP updates (USP-NF & Standards) and communicates to operations
- Performs other duties as assigned
Qualifications
Basic Minimum Qualifications (BMQ):
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
- Minimum of 3 years in a supervisory role
- Knowledge of appropriate regulatory agency guidelines.
- At least 5 years in laboratory operations and/or laboratory quality control/ assurance.
- Successful development and completion of self-directed projects.
Education/Experience (BMQ):
- BS/ BA degree in Science, or equivalent degree plus 5-6 years related experience. Experience may be substituted for education.
- Excellent written and verbal communication skills.
- Strong aptitude and proficiency in spreadsheets and word processing software.
- Knowledge of applicable regulations and requirements.
Other Factors:
- Work may require use of PPE (personal protective equipment)
- Overtime and weekend work as required.
- Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area
- Will be exposed to potential food allergens
Additional Information
Shift: Full-time, Monday- Friday.
Pay Rate: $55k/Yr.- $65k/Yr.
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
